Price gouging Price gouging. For years, I've been over-paying them for internet service. It that archaic practice of offering a low rate to get new customers and then gouging them when the contract is up. Had to suck it up for years but recently T-Mobile offered home internet in my area so I dropped spectrum. told them all about it but spectrum didn't care.

Spectrum RELIABLE CRAP services! Its to bad I have to give Spectrum 1 Star as it actually deserves a -10 Stars! Spectrum Internet says its all SO RELIABLE internet... Im actually surprised that no one has tried putting a lawsuit on Spectrum because of its ULTRA RELIABLE (I should say NON-RELIABLE) services thats falsely advertises! I can say a couple of years ago we ditched Spectrum Internet because we was always having CONSTANT issues with it, the modem wouldnt connect, and we'd even have to have techs come to the house on a semi-regular intervals just to fix it!! That sounds SO RELIABLE RIGHT Spectrum!! Thats SO RELIABLE services especially when you have to have a tech to your house every other month, when you do absolutely nothing to the wires or the service since the last tech was there!! Thats really ULTRA RELIABLE isnt it Spectrum!! Heres a good suggestion for everyone!! VERIZON FIOS IS THE ANSWER!!!! I changed to FIOS 2 years ago guess how many times I have had problems with the service HOW ABOUT ZERO!! No disconnects, no interuptions, no problems, no monthly techs to come look at it every couple months NONE of the issues that Spectrum has!! But everyone having problems PLEASE if you have Verizon FIOS in your location GO WITH IT, YOU WONT REGRET IT, I promise that!! It was the BEST service change I have ever done! Id be willing to pay 10 times more for FIOS than Spectrum why BECAUSE ITS RELIABLE! Unlike Spectrum!!

Switching to Windstream Internet is down again. Support is useless and still down. Company cannot support customers. Switching to Windstream today!

So Glad I have an alternative now we’re… So Glad I have an alternative now we’re charging $90 a month when I told them o was leaving they offered $24 so ripped me off for years. Now want to charge me $367 for not returns equipment when I only had 2 items as others were replaced years ago. Beware I would never do business with them again!

They will rip you off! Took out Spectrum’s internet and TV service on a temporary visit to California. Explained in the store when we would be leaving and they said no problem. Took the equipment back on our leaving day to be told that we were one day past the monthly billing cycle date. So they charged a full month (nearly $200) when we had their equipment for one day of that month. The store knew the dates and nobody alerted us to this fact. We would have simply returned the previous day if we had been aware. Won’t be using them again. That’s theft.