Good experience on buying and selling I've been using Turbosquid for years and my experience is very good. When I need a 3d model it's my first resource, I've found good free models and when I buy them they quality is professional. I also use it to sell my products, they always pay on time, I never had any problem. The chat is not so helpful (the support ticket is better) but it remains one of the best website for 3d models.

Scammers, I lost my account and models ! I am a 3d artist and sold many 3d models on this site, then they suddenly closed my account without any reason or warning and removed my 3d models. I tried to contact the support team multiple times but they didn't reply I made a second account and they did this to me again without even informing me about the reason. So kindly stay away from these scammers, it is a fruitless waste of time !

Great Support I've been engaged with Turbosquid as a buyer as well as a seller for almost 9 years. Whenever I had a question or issue, I've received an immediate response from their friendly support team. They're one of the best. As a seller, I've been amazed how they're able to analyze the future in industry and make timely investments to provide their artists and customers Trainings, Automations, New tools, Pipelines and Quality Standards. Initiatives like Stemcell, Pixelsquid, Syndications and Checkmate standards are some of these unique features of Turbosquid.

Could not locate an invoice/receipt for… Could not locate an invoice/receipt for a business purchase of 3d models made earlier this year through one of their associated companies. I found the web chat on Turbosquid webpage, was met with a live support person very quickly, uploaded my bank statement transaction, was informed they would work with Accounts Dept to get me a copy of the receipt, within one hour I received an email from Turbosquid with a link to the document I need. Very happy with the speed and efficiency.

BE CAREFUL in buying assets here, they're not as advertised!!!!! I've purchased a very expensive 3D model of a city for presentation. The file is produced in studio max using Vray but there's an FBX file which I believe we could use in C4D using Octane. The models are missing a lot of important assets and looked totally different from the advertised image. I asked help from the support team but they insisted that the renderer used is different hence the lack of assets. they responded with a cinema 4d file which is supposedly a conversion but was even worse coz some of the details and objects was not included. I would be very careful in buying assets here. I ended up getting stock images for my presentation. what a joke.