App doesn't work and customer service is money oriented This is the worst company I have ever had to deal with. The AI isn't generating and it is full of bugs, I reached out to the customer service, but they blamed me for paying 1 year they said it is not my fault. I reached out to BBB but the cheap midjourney told them we know we have bugs and we mentioned that on terms and conditions so no money refund. Never put your money with those people and be careful of hiring them or working with them or buying anything with them. They have "Money First Policy" they would never care about your rights or anything.

my cheap 5yold RTX card is faster with better results. 15min to wait, in relax mode for a childist prompt! I bough a cheap 5y old rtx card, so now I have any result in 5 minutes, for free and with the way I want, unsubscribed, canceled my account I wont come back. Mj is fine if you wanna have an image of a cat on mars eating popcorns, but there are such no control over the "random imaged" generated. the pan control is ridiculous, is make your image smaller and smaller all the timeevery pan you're using.

One change turned a fantastic program into a disappointment for all its users. Midjourney is an amazing program that helps me create realistic images as a graphic designer. It was challenging at first to learn how to achieve the desired results, but with practice, it became a valuable tool for me. Unfortunately, the recent switch from saving images as JPEG files to only allowing Webp format has been disappointing. The Webp images are of poor quality, pixelated, and not suitable for my high standard clients. As a result, I have decided to cancel my subscription to the program.

The subscription is debited, but not visible and usable The subscription is debited, but no credits/subscription monies are visible. Support does not respond. There are very good alternatives, which I will now use. Very disappointing for such a hyped company

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.