Bought subscription, never gained access!!!! Bought subscription, NEVER GAINED ACCESS. I WANT MY MONEY BACK. The website itself is horribly chaotic, I'm a marketer and I'm using lots of apps and different tools for my job but Midjourney is by far the worst I have ever seen. The experience was horrible, I wasted my money and hours of my time today thinking I'm doing something wrong, but no! Many other people here have exactly the same problem. Beware of using this service.

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.

Predatory billing practices Predatory billing practices! Not cool. Cancelled plan charged me anyways. No support whatsoever. Corporate mind numbing response incoming but not a solution. Stay away and use better more established companies that treat their customers right. I would give ZERO stars if possible.

Used it before paid subscription… Used it before paid subscription introduction Actually liked how it works and the results I could get, but the idea of paid subscription on discord isn't a bright idea as for me yet i tried paid version in October and immediately cancelled it