Great Product. Bad customer service experience. Great product however the customer service experience was pretty avg. K.B.'s review here was also accurate. You get charged after cancelling (The cancelling system was malfunctioning) and I like to use it monthly at a time at various times of the year. They put a block on my credit card because they said I was abusing the refund system when their monthly cancellation system was not working. Very frustrating experience. I'm a loyal paying customer but that's how they treated me...

Midjourney V6 Is the Best! The quality of the images generated is very high with the introduction of version 6! Although, too many prompts are banned, even if it is meant tastefully! Midjourney also needs to introduce character consistency for it to take a huge leap ahead of its competitors! Overall, the team has actively been working on presenting bringing new useful updates for its users! Keep it up!

Horrible I have used Midjourney for a couple of months with a premium subscription, and made more then 20000 images, still, 80% is rubbish. No Mather how good or bad your prompt is, it is always looking awful. This company offers great promises that the cant hold up on. Midjourney is way overhyped and way overpriced. 70$ per month is a ripp off. Maybe in a couple of years, but for now, I am done

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.