I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.

Attention! Scammers. I generated dozens of images daily. And got banned. Allegedly, I broke the rules. I paid for the tariff that you have allowed. There are no restrictions on the number of image generations. What is the problem? If you can't provide your users with what you promise, why don't you provide access to the API? So write specifically that 10-20-50 images can be generated per day. But this is not the case. You have a good product, but this attitude towards users is unacceptable! Moreover, after the BAN, you continue to debit money from the card. Does the owner of the company know about such a low rating?

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

my cheap 5yold RTX card is faster with better results. 15min to wait, in relax mode for a childist prompt! I bough a cheap 5y old rtx card, so now I have any result in 5 minutes, for free and with the way I want, unsubscribed, canceled my account I wont come back. Mj is fine if you wanna have an image of a cat on mars eating popcorns, but there are such no control over the "random imaged" generated. the pan control is ridiculous, is make your image smaller and smaller all the timeevery pan you're using.

Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.