Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.

Worse support in a long time Just subscribed. As I had to change my Discord account name after verifying, I cannot access the Midjourney room anymore and create any prompt. No support in any of the room, no chat support on their website. They say support can get back to you by email only in up to three days. What a disgrace of a company. Have not seen such a bad service in a long time

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

One star is even too much One star is even too much. Dont use it, They use discord channel to provide premium services, even if you do that, somehow their system does not work. Invitation does not work, just a huge waste of time.

❌ based on a 1-year subscription. My review is based on a 1-year subscription. 1- The customer service is Awful/terrible. They seem to force their narrative on you, and if you criticize them, they become upset. They even put you in a ‘time-out’ mode for an hour or more. 2- The ‘Unlimited Generations on Plan’ is misleading and untrue (LIE). After you’ve used up the fast generation hours (either 15 or 30 hours), the generation speed slows down significantly over time. This feels like a deceitful tactic to get you to pay more for additional generation hours. In conclusion, I do not recommend wasting your money on this. Instead, install Stable Diffusion for free and generate as many images as you want. Best of luck!