App doesn't work and customer service is money oriented This is the worst company I have ever had to deal with. The AI isn't generating and it is full of bugs, I reached out to the customer service, but they blamed me for paying 1 year they said it is not my fault. I reached out to BBB but the cheap midjourney told them we know we have bugs and we mentioned that on terms and conditions so no money refund. Never put your money with those people and be careful of hiring them or working with them or buying anything with them. They have "Money First Policy" they would never care about your rights or anything.

One star is even too much One star is even too much. Dont use it, They use discord channel to provide premium services, even if you do that, somehow their system does not work. Invitation does not work, just a huge waste of time.

Disappointing Experience with Midjourney: A Chaotic Subscription Journey" I subscribed to a plan with Midjourney through Distord. I was never able to use it, despite being an experienced user of many services. This one really threw me off. Its introduction and usage are simply chaotic or too unique. Additionally, there were issues with the subscription, and nothing went as expected. It was difficult to reach out to them, and when I finally did, instead of understanding that I was seeking help, they thought I wanted to cancel, adding another mistake to the list. I paid $20 for trouble, but I'm relieved to no longer be a part of it. It's a shame, as it seemed so fantastic.

The subscription is debited, but not visible and usable The subscription is debited, but no credits/subscription monies are visible. Support does not respond. There are very good alternatives, which I will now use. Very disappointing for such a hyped company

Great Product. Bad customer service experience. Great product however the customer service experience was pretty avg. K.B.'s review here was also accurate. You get charged after cancelling (The cancelling system was malfunctioning) and I like to use it monthly at a time at various times of the year. They put a block on my credit card because they said I was abusing the refund system when their monthly cancellation system was not working. Very frustrating experience. I'm a loyal paying customer but that's how they treated me...