Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

Predatory billing practices Predatory billing practices! Not cool. Cancelled plan charged me anyways. No support whatsoever. Corporate mind numbing response incoming but not a solution. Stay away and use better more established companies that treat their customers right. I would give ZERO stars if possible.

One change turned a fantastic program into a disappointment for all its users. Midjourney is an amazing program that helps me create realistic images as a graphic designer. It was challenging at first to learn how to achieve the desired results, but with practice, it became a valuable tool for me. Unfortunately, the recent switch from saving images as JPEG files to only allowing Webp format has been disappointing. The Webp images are of poor quality, pixelated, and not suitable for my high standard clients. As a result, I have decided to cancel my subscription to the program.

Worse support in a long time Just subscribed. As I had to change my Discord account name after verifying, I cannot access the Midjourney room anymore and create any prompt. No support in any of the room, no chat support on their website. They say support can get back to you by email only in up to three days. What a disgrace of a company. Have not seen such a bad service in a long time

One star is even too much One star is even too much. Dont use it, They use discord channel to provide premium services, even if you do that, somehow their system does not work. Invitation does not work, just a huge waste of time.