David
DKAttention! Scammers. I generated dozens of images daily. And got banned. Allegedly, I broke the rules. I paid for the tariff that you have allowed. There are no restrictions on the number of image generations. What is the problem? If you can't provide your users with what you promise, why don't you provide access to the API? So write specifically that 10-20-50 images can be generated per day. But this is not the case. You have a good product, but this attitude towards users is unacceptable! Moreover, after the BAN, you continue to debit money from the card. Does the owner of the company know about such a low rating?
Armin
GB❌ based on a 1-year subscription. My review is based on a 1-year subscription. 1- The customer service is Awful/terrible. They seem to force their narrative on you, and if you criticize them, they become upset. They even put you in a ‘time-out’ mode for an hour or more. 2- The ‘Unlimited Generations on Plan’ is misleading and untrue (LIE). After you’ve used up the fast generation hours (either 15 or 30 hours), the generation speed slows down significantly over time. This feels like a deceitful tactic to get you to pay more for additional generation hours. In conclusion, I do not recommend wasting your money on this. Instead, install Stable Diffusion for free and generate as many images as you want. Best of luck!
Josh
AUGreat Product. Bad customer service experience. Great product however the customer service experience was pretty avg. K.B.'s review here was also accurate. You get charged after cancelling (The cancelling system was malfunctioning) and I like to use it monthly at a time at various times of the year. They put a block on my credit card because they said I was abusing the refund system when their monthly cancellation system was not working. Very frustrating experience. I'm a loyal paying customer but that's how they treated me...
Michael Mohr
GBWorst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.
CRISTIAN
ESWorse support in a long time Just subscribed. As I had to change my Discord account name after verifying, I cannot access the Midjourney room anymore and create any prompt. No support in any of the room, no chat support on their website. They say support can get back to you by email only in up to three days. What a disgrace of a company. Have not seen such a bad service in a long time