App doesn't work and customer service is money oriented This is the worst company I have ever had to deal with. The AI isn't generating and it is full of bugs, I reached out to the customer service, but they blamed me for paying 1 year they said it is not my fault. I reached out to BBB but the cheap midjourney told them we know we have bugs and we mentioned that on terms and conditions so no money refund. Never put your money with those people and be careful of hiring them or working with them or buying anything with them. They have "Money First Policy" they would never care about your rights or anything.

Midjourney is a nightmare Midjourney is a nightmare. The product itself is ok and i got a good result but when i subscribed it refused to let me back in. The login perpetually fails. I tried everything. When I attempted to get help all i got was a link to my account, so I cancelled. Absolutely the worst login ever.

Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.

Bought subscription, never gained access!!!! Bought subscription, NEVER GAINED ACCESS. I WANT MY MONEY BACK. The website itself is horribly chaotic, I'm a marketer and I'm using lots of apps and different tools for my job but Midjourney is by far the worst I have ever seen. The experience was horrible, I wasted my money and hours of my time today thinking I'm doing something wrong, but no! Many other people here have exactly the same problem. Beware of using this service.

Great Product. Bad customer service experience. Great product however the customer service experience was pretty avg. K.B.'s review here was also accurate. You get charged after cancelling (The cancelling system was malfunctioning) and I like to use it monthly at a time at various times of the year. They put a block on my credit card because they said I was abusing the refund system when their monthly cancellation system was not working. Very frustrating experience. I'm a loyal paying customer but that's how they treated me...