Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

One change turned a fantastic program into a disappointment for all its users. Midjourney is an amazing program that helps me create realistic images as a graphic designer. It was challenging at first to learn how to achieve the desired results, but with practice, it became a valuable tool for me. Unfortunately, the recent switch from saving images as JPEG files to only allowing Webp format has been disappointing. The Webp images are of poor quality, pixelated, and not suitable for my high standard clients. As a result, I have decided to cancel my subscription to the program.

I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.

Disappointing Experience with Midjourney: A Chaotic Subscription Journey" I subscribed to a plan with Midjourney through Distord. I was never able to use it, despite being an experienced user of many services. This one really threw me off. Its introduction and usage are simply chaotic or too unique. Additionally, there were issues with the subscription, and nothing went as expected. It was difficult to reach out to them, and when I finally did, instead of understanding that I was seeking help, they thought I wanted to cancel, adding another mistake to the list. I paid $20 for trouble, but I'm relieved to no longer be a part of it. It's a shame, as it seemed so fantastic.

The Midjourney image filters are so… The Midjourney image filters are so restrictive that I'm unable to generate images I need for for art projects. For example, blending two hairstyles together triggers the "Image denied, Request cancelled due to image filters" error if the shoulders are bare, viewed from the back. Stupid and ridiculous. The images I used were generate previously by Midjourney! I pay a premium to use Midjourney and it's money wasted.