Midjourney is a nightmare Midjourney is a nightmare. The product itself is ok and i got a good result but when i subscribed it refused to let me back in. The login perpetually fails. I tried everything. When I attempted to get help all i got was a link to my account, so I cancelled. Absolutely the worst login ever.

Predatory billing practices Predatory billing practices! Not cool. Cancelled plan charged me anyways. No support whatsoever. Corporate mind numbing response incoming but not a solution. Stay away and use better more established companies that treat their customers right. I would give ZERO stars if possible.

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.

I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.

Worse support in a long time Just subscribed. As I had to change my Discord account name after verifying, I cannot access the Midjourney room anymore and create any prompt. No support in any of the room, no chat support on their website. They say support can get back to you by email only in up to three days. What a disgrace of a company. Have not seen such a bad service in a long time