Horrible I have used Midjourney for a couple of months with a premium subscription, and made more then 20000 images, still, 80% is rubbish. No Mather how good or bad your prompt is, it is always looking awful. This company offers great promises that the cant hold up on. Midjourney is way overhyped and way overpriced. 70$ per month is a ripp off. Maybe in a couple of years, but for now, I am done

One change turned a fantastic program into a disappointment for all its users. Midjourney is an amazing program that helps me create realistic images as a graphic designer. It was challenging at first to learn how to achieve the desired results, but with practice, it became a valuable tool for me. Unfortunately, the recent switch from saving images as JPEG files to only allowing Webp format has been disappointing. The Webp images are of poor quality, pixelated, and not suitable for my high standard clients. As a result, I have decided to cancel my subscription to the program.

Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.

Great Product. Bad customer service experience. Great product however the customer service experience was pretty avg. K.B.'s review here was also accurate. You get charged after cancelling (The cancelling system was malfunctioning) and I like to use it monthly at a time at various times of the year. They put a block on my credit card because they said I was abusing the refund system when their monthly cancellation system was not working. Very frustrating experience. I'm a loyal paying customer but that's how they treated me...

I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.