Worse support in a long time Just subscribed. As I had to change my Discord account name after verifying, I cannot access the Midjourney room anymore and create any prompt. No support in any of the room, no chat support on their website. They say support can get back to you by email only in up to three days. What a disgrace of a company. Have not seen such a bad service in a long time

Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.

Predatory billing practices Predatory billing practices! Not cool. Cancelled plan charged me anyways. No support whatsoever. Corporate mind numbing response incoming but not a solution. Stay away and use better more established companies that treat their customers right. I would give ZERO stars if possible.

Midjourney V6 Is the Best! The quality of the images generated is very high with the introduction of version 6! Although, too many prompts are banned, even if it is meant tastefully! Midjourney also needs to introduce character consistency for it to take a huge leap ahead of its competitors! Overall, the team has actively been working on presenting bringing new useful updates for its users! Keep it up!

I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.