Worst "customer service" I've ever… Worst "customer service" I've ever experienced. Been a paid member since the beginning of 2023, and randomly received a notification the other day that my account was banned. No warning, no explanation. I was completely blocked from discord so I couldn't ask support for help. Tried emailing billing but they were useless. Posted a question on reddit and it was deleted. I'm paid through July and apparently they think they'll just steal the rest of my subscription? What a joke.

my cheap 5yold RTX card is faster with better results. 15min to wait, in relax mode for a childist prompt! I bough a cheap 5y old rtx card, so now I have any result in 5 minutes, for free and with the way I want, unsubscribed, canceled my account I wont come back. Mj is fine if you wanna have an image of a cat on mars eating popcorns, but there are such no control over the "random imaged" generated. the pan control is ridiculous, is make your image smaller and smaller all the timeevery pan you're using.

Bought subscription, never gained access!!!! Bought subscription, NEVER GAINED ACCESS. I WANT MY MONEY BACK. The website itself is horribly chaotic, I'm a marketer and I'm using lots of apps and different tools for my job but Midjourney is by far the worst I have ever seen. The experience was horrible, I wasted my money and hours of my time today thinking I'm doing something wrong, but no! Many other people here have exactly the same problem. Beware of using this service.

Horrible I have used Midjourney for a couple of months with a premium subscription, and made more then 20000 images, still, 80% is rubbish. No Mather how good or bad your prompt is, it is always looking awful. This company offers great promises that the cant hold up on. Midjourney is way overhyped and way overpriced. 70$ per month is a ripp off. Maybe in a couple of years, but for now, I am done

Great product, awful support Great product, has nuance that makes it more advantageous than other tools, but as others have stated the customer service is abysmal, there are periods of time when the systems do not work and no restitution is ever made nor apologies given for half days without service. They rely on community members for help/support and therefore you're at the mercy of random weirdos with inflated egos who have no authority or power through midjourney to actually solve issues.