I got a confirmation email for my refund! I rated Midjourney 1 star on 26th July and sent the billing support team an email in which I mentioned "Trustpilot" as they suggested. A few hours later, they confirmed that my refund had been processed. I know that many users are struggling with the billing system of Midjourney. Honestly, I hope you guys can get the refund that you are expecting. Midjourney is still growing, therefore, please be patient and remind them regularly if needed when you haven't got any answer.

❌ based on a 1-year subscription. My review is based on a 1-year subscription. 1- The customer service is Awful/terrible. They seem to force their narrative on you, and if you criticize them, they become upset. They even put you in a ‘time-out’ mode for an hour or more. 2- The ‘Unlimited Generations on Plan’ is misleading and untrue (LIE). After you’ve used up the fast generation hours (either 15 or 30 hours), the generation speed slows down significantly over time. This feels like a deceitful tactic to get you to pay more for additional generation hours. In conclusion, I do not recommend wasting your money on this. Instead, install Stable Diffusion for free and generate as many images as you want. Best of luck!

The subscription is debited, but not visible and usable The subscription is debited, but no credits/subscription monies are visible. Support does not respond. There are very good alternatives, which I will now use. Very disappointing for such a hyped company

Worse support in a long time Just subscribed. As I had to change my Discord account name after verifying, I cannot access the Midjourney room anymore and create any prompt. No support in any of the room, no chat support on their website. They say support can get back to you by email only in up to three days. What a disgrace of a company. Have not seen such a bad service in a long time

One star is even too much One star is even too much. Dont use it, They use discord channel to provide premium services, even if you do that, somehow their system does not work. Invitation does not work, just a huge waste of time.