MBaig
GBScammers, be careful! I purchased AI headshots and the shirt looked more like something you would wear in the hospital, my AI-me wasnt smiling even though i fed her with smilling pictures. It looked like I ran away from the hospital. I purchased another one - this time a suit - and it had a bow and was nothing like the suit on the ad a women was wearing! I tried to contact them via email, insta, chatbot and absolutely no response. I cant use any of the headshots! Please dont waste your time and money, total scammers!
Mauricio Martinez - Latin Laun
CADisappointed with Customer Service and Product - Seeking Immediate Resolution I recently purchased AI Professional Headshots from Pixocial Technology and have been incredibly disappointed with both the product and the customer service. I had specific requirements regarding the appearance of my headshots—particularly with the styling of my hair and beard. Unfortunately, the final product did not meet these expectations. To make matters worse, customer support has been less than helpful. I've reached out multiple times via email and even tried to utilize their website’s Chat support, which seems to be non-functional. I was advised to report the issue through their app, but the supposed 'Report a Problem' feature is nowhere to be found. At this point, I am seeking either: An immediate resolution by receiving new headshots that meet my original requirements. A full refund for my order. I hate to resort to public forums to resolve issues, but the lack of effective communication from Pixocial Technology leaves me with little choice. I hope this review prompts an urgent and appropriate response to resolve the issues I've encountered.
Marc Rademaker
NLAbsolute scam Absolute scam. Photo's are horrible. Apparently you're also not supposed to upload photo's with other people in them. They don't respond to anything either
Sergio Schneider
CHIt's a disgrace! It's a disgrace! Terrible customer service! Just received automated BS replies for troubleshooting on mobile devices, even though I am a desktop user. After I paid, the software crashed and I somehow hadn't acess to stuff I bought. Usability is also terrible and confusing. I requested to get a refund without success. Do not give these scammers money.
Eric
VNThe software doesn't work at all. No refunds allowed This company is structured like a complete fraud. They intentionally deceive customers and don't offer refunds. The images they use to advertise their software aren't even made by their software. They are in a completely different style appear to be photoshopped versions of stick images. They have a free trial that automatically charges you and can't be refunded, no matter what. They tell you to ask for a refund through Apple App Store or Google Play. But Apple and Google have to confirm with the company before issuing a refund and the company always denies the request. fTheir customer support team does not respond to customers. If you look at their instagram posts half of the comments are "people who are being ignored by customer support and trying to get help"