I bought screen for my iphone I bought screen for my iphone. After one week I still haven't received my package so I contacted them through live mail and got no response. After few more days I contacted them directly and got response that my order was canceled because I live in remote area and I need to pay additional shipping fee to receive my item. They said they contacted me about that, so I checked my mail and saw their mail in my spam folder (this is on gmail). So gmail registers their email as spam. My country is in EU (European Union) so I don't think this is remote area. They should inform customers about additional shipping fee before they pay for their item, not after. Bad experience.

ETrade Supply does not support valid warranty claim I ordered a replacement screen for the iPhone 5SE, choosing the most expensive OEM option offered, complete with the appropriate tools. Within the 3 month warranty period, the replacement screen became faulty appearing foggy or cloudy, and losing contrast intermittently. When I attempted to claim the warranty within the warranty period, after a month of communications back and forth, ETrade Supply offered 70% of the product cost without any explanation why the full 100% cost wasn't offered. As such, I have paid $60USD to be sent a faulty screen. Others have obviously received working screens, and the product cost was reasonable and shipping was very fast, but buyer beware - if you need to claim warranty, be very strong with your demands. In response to ETrades comment, it was their choice not to pay for the return of the faulty screen (overseas shipping) when the valid warranty claim was accepted.

Believe all one star reviews. Do not buy from this low quality part supplier Believe all one star reviews. This company’s products are bad quality. Maybe you will from time to time get a good part but you will regret if they sell you a defective part. you would think their s+ rated products are problem free. think again. All costs in shipment will not be refunded and only 50-60% of the defective product’s total cost will be refunded. They will cheat you by not stating that they dont refund shipping cost. once theyfool you to agree to 50% discount they will close the RMA ticket and there is no way to co tact them. 50% without shipment is only about 25-30% of what I paid them. Please consider checking ifixit instead. I do not work for iFixit. They are more expensive but at least I am sure of their refund policy and they put customers first. Dealing with Etradesupply has been a frustrating experience, I do not recommend buying from them.

Never had any problem I have made couple orders from them in the last two years and there wasn’t any problems with them like some of the reviewers says. They can be sure that I will buy from them again.

I purchased a couple screens and a… I purchased a couple screens and a speaker from them for an iPhone one screen was bad upon arrival contacted them immediately and was told in order to send it back to them the screen has to not be broke and LCD has to be working there is no visible damage to the screen but the LCD is just a bunch of lines very unhappy will never order from them again have replaced several screens from other places and never had an issue like this I would recommend Amazon