ETrade Supply does not support valid warranty claim I ordered a replacement screen for the iPhone 5SE, choosing the most expensive OEM option offered, complete with the appropriate tools. Within the 3 month warranty period, the replacement screen became faulty appearing foggy or cloudy, and losing contrast intermittently. When I attempted to claim the warranty within the warranty period, after a month of communications back and forth, ETrade Supply offered 70% of the product cost without any explanation why the full 100% cost wasn't offered. As such, I have paid $60USD to be sent a faulty screen. Others have obviously received working screens, and the product cost was reasonable and shipping was very fast, but buyer beware - if you need to claim warranty, be very strong with your demands. In response to ETrades comment, it was their choice not to pay for the return of the faulty screen (overseas shipping) when the valid warranty claim was accepted.

If there is a mistake on your order If there is a mistake on your order, they charge you a 20% restocking fee even if the part was not opened. In addition, you have to pay for shipping the part back and for shipping the new part. Not a great way of doing business. I will not shop here again.

reliable and fast Have ordered Samsung parts with etradesupply several times over the last years. Their assortment is complete and their website is easy to use and informative. They always deliver exactly what you order and their delivery is always very fast. Thumbs up!

Scammers I paid for an S+ grade iPad Pro screen with digitalizer, everything went through fine my end. A few days later I receive a weird email demanding an extra $38 or they won’t send my parcel. They claim is a “remoteness fee” due to my address even though I live in a city and only 1 hour from the capital city of my country. It’s clearly a scam! I’ve already paid $50 for shipping, and a screen weights less than 0.5kg so charging a total of $90 just on shipping is a lie and a con. I’ve had many things delivered by DHL and it’s never cost this much money nor cost any additional fees. Beware of this company! They’re dishonest

Never had any problem I have made couple orders from them in the last two years and there wasn’t any problems with them like some of the reviewers says. They can be sure that I will buy from them again.