Ovvi

13003 SW Freeway, Ste 100, 77477, Stafford, United States
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3.15
Based on 20 Reviews

5

50.00%

4

5.00%

3

0.00%

2

0.00%

1

45.00%
About Ovvi

Headquartered in Stafford, Texas, Ovvi is a leading developer of innovative technology for the restaurant, hospitality and retail industries. Ovvi specializes in complete all-in-one POS (Point-of-Sale) software and hardware systems with comprehensive services to meet the needs of businesses, including Fine Dining Restaurants, Quick Service Restaurants (QSR), Pizza Shops, Frozen Yogurt, Convenience Stores, Grocery Stores & Liquor Stores to name a few. Ovvi's open architecture and secure proprietary Restaurant/ Retail software makes it possible for business owners to perform business-enhancing functions that provide operational efficiencies, customer-loyalty programs and flexible business reporting, allowing their business to run more effectively. From taking orders to tracking inventory, Ovvi's POS systems provide a comprehensive solution. With Ovvi's POS solution, business owners gain relevant insights to make effective decisions impacting their bottom line.

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Boom Commerce
GB

Amazing POS Amazing POS. After trying many other POS solutions we settled on Possible which we couldn't be happier!

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Lake Side Market
CA

They sold me POS to be suitable for a… They sold me a POS system to be suitable for a retail store. After charging me PST and GST for Ontario Canada sales tax I was asked to pay for custom duty when it was shipped from Texas, US. They never paid me back for the cost of customs duty. After a couple of weeks, I realized their software for Canadian use is not practical and many functionalities are missing for the Canadian Version. Lastly, I decided to return it back. They kept me waiting for three weeks to issue an RMA. After complaining many times someone emailed me and told me that I can mail the items to the address of the sender in the Ontario department at my own expense and they will return the cost of shipment when they got the POS in their hand. When they received it I had another challenge to get my whole money back which is about C$1450.00. Still, I am waiting to get my money back and still they are trying to buy time by saying forwarded your letter to accounting and blaming Quickbooks has a problem issuing a return. It is over four months that I am still waiting and waiting to get my money back. Do you as a reader don't you consider this kind of behaviour from a company so-called OVVI can be a kind of fraud? I have not seen this company be as a member of BBB. I will search and see if it is.

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Kyle
GB

Attentive & Accommodating The staff at POSsible has always been accommodating and attentive to our unique business needs. We always feel like a priority and the team has gone above and beyond to help our company over the years.

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Mike
GB

Turn and run as fast as you can System has systemic rounding issues. Reports are repetitive, information is poorly presented and inaccurate. Data and changes to data must be keyed into each separate terminal. Discounts are confusing and change with the sequence in which item are added to the customer's invoice. Accounting for coupon discount totals appear as an item category and are netted into the total sales. Errors occur while deleting unused items causing the system to retain sort keys for items that no longer exist. On the bright side, support will answer their phone, just don't expect to have anything corrected. The list of problem with this system goes on an on and on and ........

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Cari T
GB

Easy to use Easy to use – Easy setup and functionality. Training employees on this system is relatively easy. The equipment looks great. I can do work and/or monitor the system from remote locations in the back office if I happen to be away from the property. Credit card processing/ tracking and reports are easy to work with. Report resources are almost endless and you can pretty much find what you need in the reports available

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