Theft and Fraud Facilitators This company has been fraudulently taking money from my account for months. I never signed up, the email isn't my email but they are using my credit card. No way to contact the company if you don't have an account - which I don't, although I seem to be paying for someone else's. Criminal.

Like most people surprised at being… Like most people surprised at being charged (today) - I've never used the service my reading history is blank. So I've cancelled on the scribd website, and also then logged into my payment service (paypal) to cancel future payments. I've also emailed scribd asking them to reverse the payment. Now checking here I see others have been charged even after cancelling, which was not my initial concern. So I'll start with 3 stars assuming good intent on their side, but I will update this review when I hear back from scribd. I do hope they won't try taking any further payments and they reverse my one surprise payment.

Charged me despite no validated email Apparently I signed up months back to Scribd. The issue was that the email address I entered was incorrect and would definitely have bounced! So no welcome email, no receipts etc. Yet despite not having a validated email address they continued to charge me a monthly fee. Once I saw the recurring payment they only refunded 1 month subscription. Surely this is not legal to charge someone without a validated email address??? I hope the document I read was worth it, as I'm $100 out of pocket :-(

unfair policies My wife took out a subscription to this service which I only became aware of 1.5 years after she died of cancer. When I approached the company to ask for a refund they said would only refund 6 months, saying that payments before this were ‘finalised’. No amount of explaining that I was completely unaware of the subscription and that it had obviously not been used was any good. I can’t believe they would not make an exception in cases of bereavement.

I’m giving them a 1 star review because… I’m giving them a 1 star review because the website popped up when I was looking for something and it gave me the option to download what I was looking but it asked me to make an account. I made the account and then it asked for $11.99 and said it would be free for 30 days. Here’s the issue. Scribd uses the word free for click bait. The other issue is I DONT WANT TO GIVE YOU MY BANK INFORMATION! This information should have popped up right after I clicked on the link but it didn’t and now I have to unsubscribe and figure out how to delete my account. Y’all are not worth the inconvenience especially after I found the SAME THING for FREE on another site! Part 2: your response was generic and unacceptable. I specifically said I do not want you to have my bank information. I specifically said that the 11.99 and free trial crap should’ve popped up when asked to make a account.I specifically said this was a waste of my time because I was not able to download the file without the free trial that includes the MY bank info that I don’t want you to have.