thieves! thieves! After having cancelled my subscription they kept taking the money from my bank account without sending a receipt of payment and denying I did cancel the account They are thieves!!! ============================ It is interesting, I wrote you an email asking for a refund as I did got a screen confirmation I did cancel the account, I’ve NEVER entered your website ever in the following months! In the email I’ve got from the support the message is: we don’t monitor if you use the services or not. So you charged my monthly subscription for 32 months!!! Without sending an email with a receipt of payment. You only care about getting the money! That confirm the title = LADRI

forged and illegal documents for download at SCRIBD SCRIBD makes it possible to receive forged and illegal documents from users without any prior checks and offers these to paying customers for download. Even direct information to SCRIBD that a certain document is a forgery and is also illegal is of no avail. In my experience, complaints or tips are ignored. P.S. Comment to the below reply from SCRIBD: SCRIBD's response makes it clear that they didn't even bother to (properly) read through my comment above. The recommended "support" had been contacted by me before via Email and had been given all the details of the illegal/fake document, with a request to delete it from the server before further legal action could be required. This was followed by a presumably automated blah, blah, blah response. What's the point of contacting support if you get answers like that: QUOTE "......However, we regretfully inform you that we are unable to accept guest posts. Please note that neither Scribd, SlideShare, nor Everand are platforms for guest posts. Additionally, we do not list or index documents published on external websites nor participate in link exchange programs." UNQUOTE

Its subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.

unfair policies My wife took out a subscription to this service which I only became aware of 1.5 years after she died of cancer. When I approached the company to ask for a refund they said would only refund 6 months, saying that payments before this were ‘finalised’. No amount of explaining that I was completely unaware of the subscription and that it had obviously not been used was any good. I can’t believe they would not make an exception in cases of bereavement.

Like most people surprised at being… Like most people surprised at being charged (today) - I've never used the service my reading history is blank. So I've cancelled on the scribd website, and also then logged into my payment service (paypal) to cancel future payments. I've also emailed scribd asking them to reverse the payment. Now checking here I see others have been charged even after cancelling, which was not my initial concern. So I'll start with 3 stars assuming good intent on their side, but I will update this review when I hear back from scribd. I do hope they won't try taking any further payments and they reverse my one surprise payment.