titus
GBThis is the third times they sell my… This is the third times they sell my copyrighted books online while i didn't get any pence without telling me! And the copyright are clearly mentionned on my books. I complained twice and again today. They will send some flat apologies and do it again next month. What can we do about them. it's enough now!
prajna23
AUSent my complaint about being charged… Sent my complaint about being charged without notice of the free month trial that finished. I was under the impression that I would be advised if I was to continue for the following month. I only found out because of my bank advice. I unsubscribed on their site and sent for reimbursement but no answer. Don't know if they will keep charging
abbyville
PHI DONT HAVE AN ACCOUNT WITH THEM BUT IM… I DONT HAVE AN ACCOUNT WITH THEM BUT IM BEING CHARGED I was charged last april 20 of a subscription. I dont even have an account with them. Im from asia and Scribd is not really well known here, 0 idea what this website is. You need to increase security. Wont delete this until I received my dispute
Anton de Swardt
GBLike most people surprised at being… Like most people surprised at being charged (today) - I've never used the service my reading history is blank. So I've cancelled on the scribd website, and also then logged into my payment service (paypal) to cancel future payments. I've also emailed scribd asking them to reverse the payment. Now checking here I see others have been charged even after cancelling, which was not my initial concern. So I'll start with 3 stars assuming good intent on their side, but I will update this review when I hear back from scribd. I do hope they won't try taking any further payments and they reverse my one surprise payment.
becca
GBunfair policies My wife took out a subscription to this service which I only became aware of 1.5 years after she died of cancer. When I approached the company to ask for a refund they said would only refund 6 months, saying that payments before this were ‘finalised’. No amount of explaining that I was completely unaware of the subscription and that it had obviously not been used was any good. I can’t believe they would not make an exception in cases of bereavement.