prajna23
AUSent my complaint about being charged… Sent my complaint about being charged without notice of the free month trial that finished. I was under the impression that I would be advised if I was to continue for the following month. I only found out because of my bank advice. I unsubscribed on their site and sent for reimbursement but no answer. Don't know if they will keep charging
Mela Poba
DEthieves! thieves! After having cancelled my subscription they kept taking the money from my bank account without sending a receipt of payment and denying I did cancel the account They are thieves!!! ============================ It is interesting, I wrote you an email asking for a refund as I did got a screen confirmation I did cancel the account, I’ve NEVER entered your website ever in the following months! In the email I’ve got from the support the message is: we don’t monitor if you use the services or not. So you charged my monthly subscription for 32 months!!! Without sending an email with a receipt of payment. You only care about getting the money! That confirm the title = LADRI
Jessie Hettler
AUCharged me despite no validated email Apparently I signed up months back to Scribd. The issue was that the email address I entered was incorrect and would definitely have bounced! So no welcome email, no receipts etc. Yet despite not having a validated email address they continued to charge me a monthly fee. Once I saw the recurring payment they only refunded 1 month subscription. Surely this is not legal to charge someone without a validated email address??? I hope the document I read was worth it, as I'm $100 out of pocket :-(
SAEED PIRYAEE
GBIts subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.
Florin Dima
GBThere isn't a 0 so I give it a 1 There isn't a 0 so I give it a 1. Despite the fact that I tried in several occasions to cancel this subscription that I've barely used 3 times in one week in 2021...they still robbing me on the 3rd year now. Been cancelled their subscription with barclays, as none are answering but a month later they still taking money out as they got my details. No replies whatsoever, proper scammers. I will contact ombudsman.