Illegally taking my money This company has been taking money fraudulently from my account for months. I emailed them requesting my money back but they have ignored me. Disgraceful company. How is Scribd allowed to trade as a company with such illegal practices as to continue to take money from peoples bank accounts and then not refund the money. This company needs to be investigated the Government authorities.

Sent my complaint about being charged… Sent my complaint about being charged without notice of the free month trial that finished. I was under the impression that I would be advised if I was to continue for the following month. I only found out because of my bank advice. I unsubscribed on their site and sent for reimbursement but no answer. Don't know if they will keep charging

Checked trust pilot after Sub request, Thanks! Just been looking for a document I need. Would be happy to pay a few quid for it but AFTER you create an account, it says you need to add payment details for a free 30 day sub (I was stung by one of these 'cancel anytime' sub things 20 years ago). Looks like things haven't changed. If you are stuck in one of these, phone your bank and say you lost your card, you'll get a new card number so payments won't go through. Really, with today's GDPR rules they shouldn't be retaing your details like this!

unfair policies My wife took out a subscription to this service which I only became aware of 1.5 years after she died of cancer. When I approached the company to ask for a refund they said would only refund 6 months, saying that payments before this were ‘finalised’. No amount of explaining that I was completely unaware of the subscription and that it had obviously not been used was any good. I can’t believe they would not make an exception in cases of bereavement.

forged and illegal documents for download at SCRIBD SCRIBD makes it possible to receive forged and illegal documents from users without any prior checks and offers these to paying customers for download. Even direct information to SCRIBD that a certain document is a forgery and is also illegal is of no avail. In my experience, complaints or tips are ignored. P.S. Comment to the below reply from SCRIBD: SCRIBD's response makes it clear that they didn't even bother to (properly) read through my comment above. The recommended "support" had been contacted by me before via Email and had been given all the details of the illegal/fake document, with a request to delete it from the server before further legal action could be required. This was followed by a presumably automated blah, blah, blah response. What's the point of contacting support if you get answers like that: QUOTE "......However, we regretfully inform you that we are unable to accept guest posts. Please note that neither Scribd, SlideShare, nor Everand are platforms for guest posts. Additionally, we do not list or index documents published on external websites nor participate in link exchange programs." UNQUOTE