abbyville
PHI DONT HAVE AN ACCOUNT WITH THEM BUT IM… I DONT HAVE AN ACCOUNT WITH THEM BUT IM BEING CHARGED I was charged last april 20 of a subscription. I dont even have an account with them. Im from asia and Scribd is not really well known here, 0 idea what this website is. You need to increase security. Wont delete this until I received my dispute
SAEED PIRYAEE
GBIts subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.
DarrenG
NZUnauthorised charges on my credit card! Unauthorised charges on my credit card! I followed some links to "free" documents on scribd a while back. Now there are charges appearing on my credit card. Did I give them permission? Well whenever I sign up for an account anywhere I do these things: 1) I use the "+" feature of gmail to identify the company eg myemail+scribd at gmail. This great feature makes it easy to sort my emails and keep track of things. My alleged account at scribd did not have this addition. 2) I use a particular pattern for my user names to make them easier to remember. My alleged scribd username did not follow my pattern. 3) I use a password manager to store the website and username, and generate a unique and VERY secure password for each site. There is no entry for Scribd in my password manager database! 4) Then I paste the password from password manager into my browser. I checked my browser and there is no password stored for Scribd! So I accept I have opened links to documents that the linkers said were free, but I can be pretty sure I _didn't_ give Scribd permission to charge me. So how did they manage to charge my credit card? I am querying Scribd about this.
titus
GBThis is the third times they sell my… This is the third times they sell my copyrighted books online while i didn't get any pence without telling me! And the copyright are clearly mentionned on my books. I complained twice and again today. They will send some flat apologies and do it again next month. What can we do about them. it's enough now!
Gold Dust
ATforged and illegal documents for download at SCRIBD SCRIBD makes it possible to receive forged and illegal documents from users without any prior checks and offers these to paying customers for download. Even direct information to SCRIBD that a certain document is a forgery and is also illegal is of no avail. In my experience, complaints or tips are ignored. P.S. Comment to the below reply from SCRIBD: SCRIBD's response makes it clear that they didn't even bother to (properly) read through my comment above. The recommended "support" had been contacted by me before via Email and had been given all the details of the illegal/fake document, with a request to delete it from the server before further legal action could be required. This was followed by a presumably automated blah, blah, blah response. What's the point of contacting support if you get answers like that: QUOTE "......However, we regretfully inform you that we are unable to accept guest posts. Please note that neither Scribd, SlideShare, nor Everand are platforms for guest posts. Additionally, we do not list or index documents published on external websites nor participate in link exchange programs." UNQUOTE