Never signed up but their name showed up on my credit card. 2 seperate lines of charge showed up with their name on my credit card with $0. We don't have any accounts with them so no reason for any of it. How they got my credit card details is beyond me. But looking at all the reviews here, sounds like it's a dodgy company that makes it impossible to unsubscribe and deals with other shady business practices. I will wait for a couple of days to make sure the charges are gone otherwise might have to do a chargeback on credit card.

Its subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.

Like most people surprised at being… Like most people surprised at being charged (today) - I've never used the service my reading history is blank. So I've cancelled on the scribd website, and also then logged into my payment service (paypal) to cancel future payments. I've also emailed scribd asking them to reverse the payment. Now checking here I see others have been charged even after cancelling, which was not my initial concern. So I'll start with 3 stars assuming good intent on their side, but I will update this review when I hear back from scribd. I do hope they won't try taking any further payments and they reverse my one surprise payment.

I’m giving them a 1 star review because… I’m giving them a 1 star review because the website popped up when I was looking for something and it gave me the option to download what I was looking but it asked me to make an account. I made the account and then it asked for $11.99 and said it would be free for 30 days. Here’s the issue. Scribd uses the word free for click bait. The other issue is I DONT WANT TO GIVE YOU MY BANK INFORMATION! This information should have popped up right after I clicked on the link but it didn’t and now I have to unsubscribe and figure out how to delete my account. Y’all are not worth the inconvenience especially after I found the SAME THING for FREE on another site! Part 2: your response was generic and unacceptable. I specifically said I do not want you to have my bank information. I specifically said that the 11.99 and free trial crap should’ve popped up when asked to make a account.I specifically said this was a waste of my time because I was not able to download the file without the free trial that includes the MY bank info that I don’t want you to have.

This is the third times they sell my… This is the third times they sell my copyrighted books online while i didn't get any pence without telling me! And the copyright are clearly mentionned on my books. I complained twice and again today. They will send some flat apologies and do it again next month. What can we do about them. it's enough now!