Like most people surprised at being… Like most people surprised at being charged (today) - I've never used the service my reading history is blank. So I've cancelled on the scribd website, and also then logged into my payment service (paypal) to cancel future payments. I've also emailed scribd asking them to reverse the payment. Now checking here I see others have been charged even after cancelling, which was not my initial concern. So I'll start with 3 stars assuming good intent on their side, but I will update this review when I hear back from scribd. I do hope they won't try taking any further payments and they reverse my one surprise payment.

I’m giving them a 1 star review because… I’m giving them a 1 star review because the website popped up when I was looking for something and it gave me the option to download what I was looking but it asked me to make an account. I made the account and then it asked for $11.99 and said it would be free for 30 days. Here’s the issue. Scribd uses the word free for click bait. The other issue is I DONT WANT TO GIVE YOU MY BANK INFORMATION! This information should have popped up right after I clicked on the link but it didn’t and now I have to unsubscribe and figure out how to delete my account. Y’all are not worth the inconvenience especially after I found the SAME THING for FREE on another site! Part 2: your response was generic and unacceptable. I specifically said I do not want you to have my bank information. I specifically said that the 11.99 and free trial crap should’ve popped up when asked to make a account.I specifically said this was a waste of my time because I was not able to download the file without the free trial that includes the MY bank info that I don’t want you to have.

Never signed up but their name showed up on my credit card. 2 seperate lines of charge showed up with their name on my credit card with $0. We don't have any accounts with them so no reason for any of it. How they got my credit card details is beyond me. But looking at all the reviews here, sounds like it's a dodgy company that makes it impossible to unsubscribe and deals with other shady business practices. I will wait for a couple of days to make sure the charges are gone otherwise might have to do a chargeback on credit card.

Checked trust pilot after Sub request, Thanks! Just been looking for a document I need. Would be happy to pay a few quid for it but AFTER you create an account, it says you need to add payment details for a free 30 day sub (I was stung by one of these 'cancel anytime' sub things 20 years ago). Looks like things haven't changed. If you are stuck in one of these, phone your bank and say you lost your card, you'll get a new card number so payments won't go through. Really, with today's GDPR rules they shouldn't be retaing your details like this!

Cannot login when trying to re_open account Cannot login when trying to open an account, since several days tried to login without succes. In the past i had an account for 1 year. Is my ip blocked? I did get feedback today from scribd . Trying to solve the issue with them