Jessie Hettler
AUCharged me despite no validated email Apparently I signed up months back to Scribd. The issue was that the email address I entered was incorrect and would definitely have bounced! So no welcome email, no receipts etc. Yet despite not having a validated email address they continued to charge me a monthly fee. Once I saw the recurring payment they only refunded 1 month subscription. Surely this is not legal to charge someone without a validated email address??? I hope the document I read was worth it, as I'm $100 out of pocket :-(
Thandekile Moyo
KEThey will steal your money! Don’t make the mistake of giving your card details to this app. They will steal your money. I’ve been trying to get a refund for weeks they keep telling me the money never left my account as they cancelled the transaction but they took my money and it’s all a lie!
becca
GBunfair policies My wife took out a subscription to this service which I only became aware of 1.5 years after she died of cancer. When I approached the company to ask for a refund they said would only refund 6 months, saying that payments before this were ‘finalised’. No amount of explaining that I was completely unaware of the subscription and that it had obviously not been used was any good. I can’t believe they would not make an exception in cases of bereavement.
Mela Poba
DEthieves! thieves! After having cancelled my subscription they kept taking the money from my bank account without sending a receipt of payment and denying I did cancel the account They are thieves!!! ============================ It is interesting, I wrote you an email asking for a refund as I did got a screen confirmation I did cancel the account, I’ve NEVER entered your website ever in the following months! In the email I’ve got from the support the message is: we don’t monitor if you use the services or not. So you charged my monthly subscription for 32 months!!! Without sending an email with a receipt of payment. You only care about getting the money! That confirm the title = LADRI
T Ahmad
GBIllegally taking my money This company has been taking money fraudulently from my account for months. I emailed them requesting my money back but they have ignored me. Disgraceful company. How is Scribd allowed to trade as a company with such illegal practices as to continue to take money from peoples bank accounts and then not refund the money. This company needs to be investigated the Government authorities.