Never signed up but their name showed up on my credit card. 2 seperate lines of charge showed up with their name on my credit card with $0. We don't have any accounts with them so no reason for any of it. How they got my credit card details is beyond me. But looking at all the reviews here, sounds like it's a dodgy company that makes it impossible to unsubscribe and deals with other shady business practices. I will wait for a couple of days to make sure the charges are gone otherwise might have to do a chargeback on credit card.

Sent my complaint about being charged… Sent my complaint about being charged without notice of the free month trial that finished. I was under the impression that I would be advised if I was to continue for the following month. I only found out because of my bank advice. I unsubscribed on their site and sent for reimbursement but no answer. Don't know if they will keep charging

unfair policies My wife took out a subscription to this service which I only became aware of 1.5 years after she died of cancer. When I approached the company to ask for a refund they said would only refund 6 months, saying that payments before this were ‘finalised’. No amount of explaining that I was completely unaware of the subscription and that it had obviously not been used was any good. I can’t believe they would not make an exception in cases of bereavement.

I’m giving them a 1 star review because… I’m giving them a 1 star review because the website popped up when I was looking for something and it gave me the option to download what I was looking but it asked me to make an account. I made the account and then it asked for $11.99 and said it would be free for 30 days. Here’s the issue. Scribd uses the word free for click bait. The other issue is I DONT WANT TO GIVE YOU MY BANK INFORMATION! This information should have popped up right after I clicked on the link but it didn’t and now I have to unsubscribe and figure out how to delete my account. Y’all are not worth the inconvenience especially after I found the SAME THING for FREE on another site! Part 2: your response was generic and unacceptable. I specifically said I do not want you to have my bank information. I specifically said that the 11.99 and free trial crap should’ve popped up when asked to make a account.I specifically said this was a waste of my time because I was not able to download the file without the free trial that includes the MY bank info that I don’t want you to have.

Unauthorised charges on my credit card! Unauthorised charges on my credit card! I followed some links to "free" documents on scribd a while back. Now there are charges appearing on my credit card. Did I give them permission? Well whenever I sign up for an account anywhere I do these things: 1) I use the "+" feature of gmail to identify the company eg myemail+scribd at gmail. This great feature makes it easy to sort my emails and keep track of things. My alleged account at scribd did not have this addition. 2) I use a particular pattern for my user names to make them easier to remember. My alleged scribd username did not follow my pattern. 3) I use a password manager to store the website and username, and generate a unique and VERY secure password for each site. There is no entry for Scribd in my password manager database! 4) Then I paste the password from password manager into my browser. I checked my browser and there is no password stored for Scribd! So I accept I have opened links to documents that the linkers said were free, but I can be pretty sure I _didn't_ give Scribd permission to charge me. So how did they manage to charge my credit card? I am querying Scribd about this.