This is the third times they sell my… This is the third times they sell my copyrighted books online while i didn't get any pence without telling me! And the copyright are clearly mentionned on my books. I complained twice and again today. They will send some flat apologies and do it again next month. What can we do about them. it's enough now!

Its subscription is terrible. The customer service is perfect Its subscription is terrible. I subscribed my account on November for one month trial. They renew my subscription until April without any awareness. After some emails that transfer between us, they refund most of my payments. I think their mail sender need debugging, although the customer service is brilliant.

Unauthorised charges on my credit card! Unauthorised charges on my credit card! I followed some links to "free" documents on scribd a while back. Now there are charges appearing on my credit card. Did I give them permission? Well whenever I sign up for an account anywhere I do these things: 1) I use the "+" feature of gmail to identify the company eg myemail+scribd at gmail. This great feature makes it easy to sort my emails and keep track of things. My alleged account at scribd did not have this addition. 2) I use a particular pattern for my user names to make them easier to remember. My alleged scribd username did not follow my pattern. 3) I use a password manager to store the website and username, and generate a unique and VERY secure password for each site. There is no entry for Scribd in my password manager database! 4) Then I paste the password from password manager into my browser. I checked my browser and there is no password stored for Scribd! So I accept I have opened links to documents that the linkers said were free, but I can be pretty sure I _didn't_ give Scribd permission to charge me. So how did they manage to charge my credit card? I am querying Scribd about this.

thieves! thieves! After having cancelled my subscription they kept taking the money from my bank account without sending a receipt of payment and denying I did cancel the account They are thieves!!! ============================ It is interesting, I wrote you an email asking for a refund as I did got a screen confirmation I did cancel the account, I’ve NEVER entered your website ever in the following months! In the email I’ve got from the support the message is: we don’t monitor if you use the services or not. So you charged my monthly subscription for 32 months!!! Without sending an email with a receipt of payment. You only care about getting the money! That confirm the title = LADRI

Illegally taking my money This company has been taking money fraudulently from my account for months. I emailed them requesting my money back but they have ignored me. Disgraceful company. How is Scribd allowed to trade as a company with such illegal practices as to continue to take money from peoples bank accounts and then not refund the money. This company needs to be investigated the Government authorities.