Yasin Altuntaş
TRStay away from Virmach Sh¡t! Stay away from Virmach company. Due to their incompetence, my VPS account was not operational for 20 days. I incurred losses of around 300 euros daily, and they cost me a total of 6-7 thousand euros. After that, I visited their mothers every night. After putting their mothers to sleep, I chatted with their wives until morning. If you are smarter than a bug, you will stay away from choosing this sh¡tty company.
SARIPALLI Sukumar
INIt's been 1 week since I made payment… It's been 1 week since I made payment for the vps service but they still haven't activated my service and also even though I am not using the service i am still being charged for it. I have created a ticket regarding this but no use. I think I have been scammed and looted.
Brayvin
GBMore than two months down time More than two months down time. Cannot update ticket because they block updates. Only responses are AI. Last response 12/31/2023. Today I find that the server that hosts my service is actually up enough to host web-mail login pages and a default page related to "Control Panel" and suggesting to contact the webmaster at the server (lax2z017). This is an aggregious violation of their SLA. When I login to my Virmach account, I can click the open cpanel link, and it times out with a message to contact support, but if I do make multiple support tickets they close ALL of them (based on past experience, and I can prove this via my account message history). They say they provide refunds for down time, but I have no idea how to do this because it seems to be via the ticket system and numerous attempts at using the system seem to make it VERY difficult or impossible to actually learn how to contact a human. Now I also just found out that someone else has control of where the NS records for my domain point! The name server DNS records have been changed to cloudflare servers, and because I do not have access to the control panel, I cannot access DNS settings, and they now point to some gambling web site. ICANN shows I still own the domain because it still lists the date I bought the domain, but with NS settings wrong I cannot use it.
Brayvin
GBDomain and web host inaccessible for four (4) months My domain / web host / e-mail server has been inaccessible for four (4) months with no human response to support tickets.
Green Side of the Fence
GBHere's a revised version of your… Here's a revised version of your review: "My experience with Virmach has been incredibly frustrating. For over a month, I've been unable to access my website and cPanel, despite numerous support tickets I've submitted. What's even more disappointing is that I resorted to using their emergency ticket service, which comes at an extra cost of $15, yet still received no response. This level of unresponsiveness is unacceptable for a web hosting company."