More than two months down time More than two months down time. Cannot update ticket because they block updates. Only responses are AI. Last response 12/31/2023. Today I find that the server that hosts my service is actually up enough to host web-mail login pages and a default page related to "Control Panel" and suggesting to contact the webmaster at the server (lax2z017). This is an aggregious violation of their SLA. When I login to my Virmach account, I can click the open cpanel link, and it times out with a message to contact support, but if I do make multiple support tickets they close ALL of them (based on past experience, and I can prove this via my account message history). They say they provide refunds for down time, but I have no idea how to do this because it seems to be via the ticket system and numerous attempts at using the system seem to make it VERY difficult or impossible to actually learn how to contact a human. Now I also just found out that someone else has control of where the NS records for my domain point! The name server DNS records have been changed to cloudflare servers, and because I do not have access to the control panel, I cannot access DNS settings, and they now point to some gambling web site. ICANN shows I still own the domain because it still lists the date I bought the domain, but with NS settings wrong I cannot use it.

Still using them Still using them, but they were waaaay better before, until 2020. Over the past years, support became terrible, new servers don't work but you don't get money back and reinstall via support takes days or even weeks!

Would recommend! Virmach is the hosting provider we use for all of our web and data server hosting. Offering an extremely cheap solution for beginners who might not be overly confident with Linux, they provide cheap and reliable Windows hosting. If you are more experienced, then there are probably better options out there. But for beginners, and those who want a hassle-free time, this is the provider for you!

Beware!!! Beware!!!! This is a scam!!! It's impossible to contact, impossible to log in, impossible to talk to anybody to solve any kind of problems.

Domain and web host inaccessible for four (4) months My domain / web host / e-mail server has been inaccessible for four (4) months with no human response to support tickets.