Morten
DK"Unrestricted" download/upload The script for the router did not work, it had to be modified. And im not getting full speed on my connection. I am currently in contact with support, who says its my router cpu that is not up to the task. So i send them a screenshot of me doing a speedtest, while looking at the routers cpu/ram usage. 8% for cpu, and 250 out of 256 mb ram free... It has a 800 mhz dual core. The router they recommend have a 480 mhz single core. Ill update this if they own up to the problem... But it might be a few days, since they only reply once a day, despite their 24/7/365 support sign on their page.
Heather Churchill
AEEasy start up and good service for a first timer. This was the first time I have used a VPN and initially once I had paid I was unsure how to set up the connection and emailed the support centre. I quickly realised I needed to activate it through the email from beevpn and it worked great. I mainly wanted to watch British TV abroad and although there is some buffering which is to be expected (you get that even in the UK) it has been easy. Customer support had also quickly responded to my email in a surprisingly personal way and were ready to help me resolve the situation. So far so good but it has only been a few days. Great start.
Mark Higginson
GBI've been with BeeVPN for over two years - excellent service and great technical support. If you're considering a VPN provider I think you want to know the following: Is it easy to set-up? YES - the Cisco AnyConnect VPN Client is easy to install on both Windows and OS X - instructions are clear. You can be securely connected in minutes. Is it quick? YES - I've never had any issues with speed. Is it reliable? YES - I've never had any issues with any downtime. If I have a problem can I get support? YES - I wanted to include my Android phone in my existing subscription and needed instructions - dropped their support an email and received an email straight back. RECOMMENDED.
Jeff Lockhart
GBVery prompt response Minor hiccup on installation, but very quickly resolved by online support. Error was all mine too! Hey ho!
Janus
DKGreat VPN service - and friendly support I've been a Beevpn customer for more than two years now - and I'm staying. I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc. As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited). I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.