AVOID AT ALL COSTS Processed a yearly subscription from my account without any notice or instruction. Thieves. Stay away, and do not sign up for any of their ‘£1 trials’ as they will scam you in the future. Never again will I use this companies service, and I hope this review reduces their future income.

They kept spamming me for years… They kept spamming me for years (luckily just my garbage account), until I finally lost it and sent them an email telling them to delete my account and all my information. No answer – but they did double down on their spam messages. At least one email in January EVERY DAY. No thanks. 1 star well deserved.

horrible The website fails to correctly parse author names from uploaded PDFs. The exported citations are missing many co-author names, which may confuse referencing software and affect citation counts - creating opposite effect of what academia.edu claims to achieve. Answering Academia: The support team suggested that I should get all my co-authors onto academia.edu, and ONLY THEN the citation would show the correct information. This seems like a dubious marketing strategy! I would suggest everyone to AVOID ACADEMIA.

Unauthorized charge of $191. I reaceoved an unauthorized charge of $191.00 for a premium service that I will never use and I have never requested. This is truly unacceptable. I am not an academica and have never written an academic research paper. After I disputed this charge, Academia.edu has failed to reimburse this charge. I wish to have these funds reimbursed immediately.

unknown subscription Somehow I was billed for Academia.edu's subscription for years and I paid thousands of dollars for a website I have simply logged into a couple times when I was in college. I advise other people to be weary of any free trials and keep your cancellation confirmation so you don't end up in a situation like mine.