The Media Temple managers are criminals. The Media Temple managers have gone criminal. We have been a customer for almost 20 years and when the announced their move to GoDaddy they dropped all support. The server all our websites are on is also hosting known spammers, so the whole block of domains are blacklisted and we cannot get any mail delivered from any or our domains. We had to buy seperate Microsoft 365 emails. Their customer service is non existent, they have put our’s and our client's businesses in jeopardy. We are frantically searching for a replacement host and trying to figure out how we can transfer the websites, emails, all the settings and a full Plesk setup to a new company. Huge time loss! Huge expense! Huge liability! They should be sued. These people are criminals.

Media Temple is an awful company Media Temple is an awful company. They insist on billing my credit card without notice, and when the card expires, yhey shut down my website. Customer service is a joke. The recording says that the wait times are about 2 minutes, I waited more than 40 minutes (out of morbid curiosity) and still never received a response. Since being bought by Go Daddy, Media Pimple has crashed and burned. I reccomend that you find another company to host your website!!

Mediatemple service outages - WARNING Mediatemple’s service appears to be in complete meltdown and has experienced multiple outages over the past few months and at least 4 major outages in February alone, totaling nearly 10 hours. We paid for their Move-a-site service and they refused to refund the fees even though the service is unusable. Details appear below. Major outage Incidents on mediatemple: status dot mediatemple dot net/history 15th Feb – 113 minutes 14th Feb – 94 minutes 11th Feb – 95 minutes 6th Feb – 4 hours 38 27th Jan – 1 hour 16 15th Jan – 24 mins 23rd Oct – 12 mins

Terrible service levels since GoDaddy buyout Like so many people, I was a happy MT customer for more than a decade but in recent years and since the move to them being owned by GoDaddy, the service is terrible and I'm now actively migrating my sites to another host and will be cancelling. You can no longer open a support ticket, live chat takes hours to get through and if you're not there it's closed instantly. Shame to see a once great hosting company become such a low quality service. Absolutely avoid.

A Fall from Grace They sold out to GoDaddy and now there is no way to get in touch with them for support. I gave them the benefit of the doubt that it was a transitional period, but this has been the case for months now. Regrettably, I am ending my nearly ten-year relationship as a customer with them, starting today. * Update: Unsurprisingly I never received an email from MT about this. And to anybody in a similar situation we have just moved to unlimitedwebhosting.co.uk and their service and support to date has been fantastic.