Happy customer for over ten years Happy customer for over ten years. Only negative thing I have to say is that occasionally your website goes down, but don’t all… and they monitor/alert you to status. Good speed. Great support… who has many a time walked me through situations I was not prepared for when it wasn’t even their responsibility. No complaints.

Media Temple is an awful company Media Temple is an awful company. They insist on billing my credit card without notice, and when the card expires, yhey shut down my website. Customer service is a joke. The recording says that the wait times are about 2 minutes, I waited more than 40 minutes (out of morbid curiosity) and still never received a response. Since being bought by Go Daddy, Media Pimple has crashed and burned. I reccomend that you find another company to host your website!!

Downhill After More than 14 years Being a Happy Customer After more than 14 years of being on MediaTemple I am finally making a move. They used to have great support. Now, practically non-existent. I've had tons of issues suddenly with email, can't get support...they started without any warning trying to charge automatically my credit card without my consent and I am now ready to leap away. VERY SAD after so many years of service that was good.

Like a Kafka story Like a Kafka story. I cancelled my service with Media Temple after many years and closed the account before migration to GoDaddy and removed linked domain. Still getting emails from GoDaddy telling me migration successful DoH!

Avoid at all costs! Avoid at all costs! I have been with Media Temple for over 15 years. The service now is none existent since their recent migration over to GoDaddy. Their chat support is none existent. I have spent countless hours just trying to access my client's files. Their cPanel implementation is not fit for purpose and is a total mess. On the rare occasion that I can get through their tech support (usually after being on hold for hours on end) I get put through to a GoDaddy representative that does not have any access to the old Media Temple architecture. This means that I can't even pass their verification procedure as my support pin and email account does not register on their systems. After failing to help me, I am simply put back on old again waiting for the same thing to happen again. Such a shame that the company has been totally ruined. Avoid at all costs!!!