Downhill After More than 14 years Being a Happy Customer After more than 14 years of being on MediaTemple I am finally making a move. They used to have great support. Now, practically non-existent. I've had tons of issues suddenly with email, can't get support...they started without any warning trying to charge automatically my credit card without my consent and I am now ready to leap away. VERY SAD after so many years of service that was good.

Media Temple is an awful company Media Temple is an awful company. They insist on billing my credit card without notice, and when the card expires, yhey shut down my website. Customer service is a joke. The recording says that the wait times are about 2 minutes, I waited more than 40 minutes (out of morbid curiosity) and still never received a response. Since being bought by Go Daddy, Media Pimple has crashed and burned. I reccomend that you find another company to host your website!!

Happy customer for over ten years Happy customer for over ten years. Only negative thing I have to say is that occasionally your website goes down, but don’t all… and they monitor/alert you to status. Good speed. Great support… who has many a time walked me through situations I was not prepared for when it wasn’t even their responsibility. No complaints.

Mediatemple service outages - WARNING Mediatemple’s service appears to be in complete meltdown and has experienced multiple outages over the past few months and at least 4 major outages in February alone, totaling nearly 10 hours. We paid for their Move-a-site service and they refused to refund the fees even though the service is unusable. Details appear below. Major outage Incidents on mediatemple: status dot mediatemple dot net/history 15th Feb – 113 minutes 14th Feb – 94 minutes 11th Feb – 95 minutes 6th Feb – 4 hours 38 27th Jan – 1 hour 16 15th Jan – 24 mins 23rd Oct – 12 mins

Mostly harmless Too much down time for our liking Support was very patchy. on a good day you would get great tchnical support however there were many days where we were treated poorly, tickets misread and multiple tickets or calls needed to get things sorted The Railgun cloudflare integration is helpfull and the control penal well thought out but high prices the relentless selling of add on services at $70 a time (no refunds if it doesn't work either!) and patchy service drove us away.