Brittany
GBWe love our pool from Blue World Pools We love our pool from Blue World Pools! It has lasted over ten years and is still getting compliments. The quality and customer service is wonderful! They have been a pleasure to work with.
Twila Hensel
GBExcellent service everybody was great… Excellent service everybody was great helped me through some troubleshooting install was fabulous service Great answered all my questions taught me about the tutorials to help me with my pool love the pool it's beautiful I couldn't be more happy
Ernie Matthews
GBhorrible company customer service. This company can not be a legit company! They scheduled two appointments and we moved schedules around for them, for them to not show up TWICE, and then tell us "we no longer cover your area." They don't let you talk to anyone that can solve the issue or fix the problem AND they just keep you on hold. I wouldn't doubt that their products are also subpar since they can't even keep an appointment and even after they called to confirm it, and then just don't show up. Keep in mind, when I made the appointment, I confirmed with them that they cover my area, told them last time no one showed up, and then they called me the day before my appointment to confirm, which I did. said the technician would call me an hour before to confirm again, I never received a call and they never showed up. They lied and then had no respect to let us know they werent gonna make it. So when I call, they said "as of yesterday, they no longer cover your area." Yesterday they called to confirm my appointment 🤯 I couldn't imagine what installation would be if they can't even have decent customer service and respect.
Alisa Woods
GBI’ve had my Blue World Pool for two… I’ve had my Blue World Pool for two years. Each time I call for service or questions around chemicals that I don’t need. I am able to get through talk to someone and get my questions answered. They also provide great videos on how to open your pool closing your pool and all sorts of valuable information, love that I made the decision to go with Blue world pools definitely more expensive and you get what you pay for my liner is Still beautiful and my pool is still functioning very well two years
Jim Mckinney
GBBlue World / Pressure sales Had a sales rep. come out. He was great at giving the trained material. He was honest and upfront, but I could feel the high pressure sales tactics. I had questions and wanted to do some research before making a big ticket purchase. Get more than 1 bid. The rep. called to check in after the sales pitch and to tell him I wanted to get other bids before making a big ticket purchase. The supervisor did not want to listen to me and my concerns. The supervisor tried an even harder sales job, telling me that at the end of the day he knows about the pools. At the end of the day, I'm Still the customer! Just Not, their customer!