Excellent service everybody was great… Excellent service everybody was great helped me through some troubleshooting install was fabulous service Great answered all my questions taught me about the tutorials to help me with my pool love the pool it's beautiful I couldn't be more happy

0 stars!!!!!!Just don’t 0 stars!!!!!!Just don’t! Don’t do it! If you did it and signed a contract sent a certified mail immediately before the 3 days cancellation. Send it to the address in Nevada and also to Georgia. Contract says to Nevada but according to reviews they will tell you they don’t know that address and that they didn’t get the notification. I sent my cancellation within the 3 day notice to Nevada address. Called several times to confirm. I was put on hold and haven’t been able to talk to anyone yet. If you try to cancel by phone they will put you on hold so you never talk to them and cancel. This is very bad business tricking good people. Hopefully we can resolve my cancellation soon. Hope this review works for you. Btw if you don’t make a payment because they did a bad job installing or you never got your pool on time or etc. They will take your property, land , home. Your screwed! Life warranty apparently is a lie.

Great company!! Great company!!! 10 out of 10 on customer service! They came the same day that I called and got me into a new pool! Could not be more happy with them! Any time I call I get to talk to a real person and they always respond and resolve my issues! Thanks blue world pools!

Great pool! We have been extremely happy with our Blue World Pool. The maintenance is very easy compared to other types of pools (we have friends with various types of pools and it seems difficult and expensive for them to keep up with their pool levels. The customer service at BWP is phenomenal and our questions are answered completely when we call. They will walk you through anything and stay in the phone with you until you are comfortable with taking care of your pool. One thing I will say is this is a big investment that should be thought through before signing a contract. Our salesman offered many incentives to sign the contract same-day and we had been wanting a pool for many years, so we did sign the same day. This may not be wise for all people so make sure you are completely comfortable with the monthly payment and commitment before signing. We are VERY happy we chose this pool! After startup each season and minor adjustments of levels, we follow the required maintenance (easy peasy) and we have a crystal clear pool all season long!

horrible company customer service. This company can not be a legit company! They scheduled two appointments and we moved schedules around for them, for them to not show up TWICE, and then tell us "we no longer cover your area." They don't let you talk to anyone that can solve the issue or fix the problem AND they just keep you on hold. I wouldn't doubt that their products are also subpar since they can't even keep an appointment and even after they called to confirm it, and then just don't show up. Keep in mind, when I made the appointment, I confirmed with them that they cover my area, told them last time no one showed up, and then they called me the day before my appointment to confirm, which I did. said the technician would call me an hour before to confirm again, I never received a call and they never showed up. They lied and then had no respect to let us know they werent gonna make it. So when I call, they said "as of yesterday, they no longer cover your area." Yesterday they called to confirm my appointment 🤯 I couldn't imagine what installation would be if they can't even have decent customer service and respect.