I received a hot tub cover damaged with… I received a hot tub cover damaged with a cut on it at delivery. We could see the damage through the box. I did not accept the delivery and reached back to clear water. They stated they did not have any record and could not do anything about it. I never received the hot tub cover, or a refund. Just request after request until time elapsed.

Exceeded my expectations Spa was delivered ahead of schedule, only waited a few weeks. Filled it, plugged it in to 110 outlet, adjusted water as directed, set temp to 103 and have enjoyed it daily since. Only had it one month, but spa has met and exceeded my expectations. I may wire to 240 this fall, so I can be assured temperatures can be maintained during our northern Indiana winters.

Smooth process, nice people After a scam experience with an online retailer I found Clearwater. I was skeptical and called a few different times with questions. They had the spa we wanted in a nearby warehouse and it was delivered to our driveway in about a week. Great service!

Great customer service, speed We love our spa! What a great update for our patio. But the best part of Clearwater was their service and speed. We decided to purchase a Jacuzzi spa in May with the hopes of having it for the summer. Everywhere we looked the delivery would have been mid to late summer, but Clearwater said it would just be a couple of weeks. It actually came earlier than they said!

What a terrific place to purchase a hot… What a terrific place to purchase a hot tub! They were amazing! Beautiful product, fast shipping, excellent price! Delivery was wonderful and we plugged it in and are enjoying it so much! Thanks for a wonderful product, price, and experience!