Great customer service, speed We love our spa! What a great update for our patio. But the best part of Clearwater was their service and speed. We decided to purchase a Jacuzzi spa in May with the hopes of having it for the summer. Everywhere we looked the delivery would have been mid to late summer, but Clearwater said it would just be a couple of weeks. It actually came earlier than they said!

What a terrific place to purchase a hot… What a terrific place to purchase a hot tub! They were amazing! Beautiful product, fast shipping, excellent price! Delivery was wonderful and we plugged it in and are enjoying it so much! Thanks for a wonderful product, price, and experience!

Still hopeful for a good outcome The hot tub delivery company used was less than perfect, but we have gotten it hooked up. As of day 4, it still had not reached the 100 degree standard temp but it has been below freezing most of the week here. I am concerned that when we hooked it up a bunch of “mold”/black stuff came out of the jets which tells me it’s had water run through it before. The filter is now filthy before even it’s first actual use so we will have to clean it before we can use it. Still hoping for a positive experience once we actually get to use it.

Smooth process, nice people After a scam experience with an online retailer I found Clearwater. I was skeptical and called a few different times with questions. They had the spa we wanted in a nearby warehouse and it was delivered to our driveway in about a week. Great service!

Slow and useless It's now been 10 days since I ordered my chemicals, nothing, notta, zilch. No follow up, no estimate shipping date, no nothing. This will be last time I order with this company. And I dont want to hear anything about the corona virus, takes 30 seconds to send email, or 2 minutes to update website saying we suck, we dont understand customer service and we really dont care what you as the customer think.