Excellent product and support! Excellent product and support! We ordered a four person spa and received it within 2-3 weeks. The spa arrived well wrapped and intact. We were able to set it up within a few hours and it was ready to use the following day. We're extremely satisfied with the quality of the product and with the on-line customer service we received. Thank you!!

Hot tub great, shipping experience not exactly... Ordering and shipping response from Clearwater was great. Really like the hot tub. Delivery service was not as advertised, issues there. We were supposed to be contacted by shipper (Estes) and set up a delivery time/day. Estes notified us on a Friday that hot tub was out for delivery without giving us notice or setting up appointment. We had not planned for this so had made other plans for that day. Had to scramble to get delivery stopped. Following Monday arranged with Estes to have HT delivered following Tuesday between 9-3pm. Tuesday no delivery and no contact from Estes. Called late in afternoon and Estes had no clue what happened. Online tracking was not accurate or helpful. I setup to have Hot tub delivered next day, driver was very helpful.

Over 3 months no tub ... I understand theres a pandemic Wish i had read these reviews before purchasing Its been over 3 months since the order was placed The phone # they give is a recording Theres no one to talk too Cant find an email address Peoplelikeclearwater?? Who are these people? Not this person Come on PLC you can do better ... Better communication with your customers is key

Called from Oregon … Called from Oregon early this morning. Employee Amy answered the phone with a happy pleasant greeting…I already knew what products I wanted to order, and she was right in top of it, answering any of my multiple questions, and giving me shipping information and added suggestions. I was very pleased to call my order in on the phone instead of using the internet…Amy gets all my 5 stars!!

Love our new Spa Love our new spa. The Aquarest 600 premium is roomier than I thought it would be and we’re large people. Also very durable and stylish. With the 40 amp install it’s got very nice features that rival much more expensive units. Perfect size for our deck and a great poolside compliment. Did I forget to mention affordable?