All my dealings with them were pleasant… All my dealings with them were pleasant and straightforward. The spa shipped much faster than anticipated and will arrive much sooner. They have sent instructions on how to receive the spa and make sure it isn't damaged. It really seems they are watching out for my best interest. Love it!

Excellent product and support! Excellent product and support! We ordered a four person spa and received it within 2-3 weeks. The spa arrived well wrapped and intact. We were able to set it up within a few hours and it was ready to use the following day. We're extremely satisfied with the quality of the product and with the on-line customer service we received. Thank you!!

Aqua rest 600 spa Great customer service, received order ahead of schedule.update, delivery was curb side, me and two helpers put the tub on a 600lb. rated garden cart to move it across grass to yard, the cart needs inflatable tires for non paved surfaces. once on concrete I could move it myself. I've been using the aqua rest 600 for 2 weeks now, easy setup, fits 4 comfortable, very quiet, I would highly recommend it, Clearwater had the best price, comparable tubs on long island were practically double in price. For a good quality plug and play call Clearwater spa and order this tub.

Smooth process, nice people After a scam experience with an online retailer I found Clearwater. I was skeptical and called a few different times with questions. They had the spa we wanted in a nearby warehouse and it was delivered to our driveway in about a week. Great service!

I received a hot tub cover damaged with… I received a hot tub cover damaged with a cut on it at delivery. We could see the damage through the box. I did not accept the delivery and reached back to clear water. They stated they did not have any record and could not do anything about it. I never received the hot tub cover, or a refund. Just request after request until time elapsed.