Great customer service, speed We love our spa! What a great update for our patio. But the best part of Clearwater was their service and speed. We decided to purchase a Jacuzzi spa in May with the hopes of having it for the summer. Everywhere we looked the delivery would have been mid to late summer, but Clearwater said it would just be a couple of weeks. It actually came earlier than they said!

Hot tub great, shipping experience not exactly... Ordering and shipping response from Clearwater was great. Really like the hot tub. Delivery service was not as advertised, issues there. We were supposed to be contacted by shipper (Estes) and set up a delivery time/day. Estes notified us on a Friday that hot tub was out for delivery without giving us notice or setting up appointment. We had not planned for this so had made other plans for that day. Had to scramble to get delivery stopped. Following Monday arranged with Estes to have HT delivered following Tuesday between 9-3pm. Tuesday no delivery and no contact from Estes. Called late in afternoon and Estes had no clue what happened. Online tracking was not accurate or helpful. I setup to have Hot tub delivered next day, driver was very helpful.

So far so good So far so good. Clearwater got the spa to me more quickly than I expected (within a couple weeks; other sites had a 3-4 month wait). Communication from delivery was not what I expected (10 minutes prior) but I raced home from an errand just in time. The spa seems to be working very well, despite frigid temperatures. I just love it!

Aqua rest 600 spa Great customer service, received order ahead of schedule.update, delivery was curb side, me and two helpers put the tub on a 600lb. rated garden cart to move it across grass to yard, the cart needs inflatable tires for non paved surfaces. once on concrete I could move it myself. I've been using the aqua rest 600 for 2 weeks now, easy setup, fits 4 comfortable, very quiet, I would highly recommend it, Clearwater had the best price, comparable tubs on long island were practically double in price. For a good quality plug and play call Clearwater spa and order this tub.

Excellent product and support! Excellent product and support! We ordered a four person spa and received it within 2-3 weeks. The spa arrived well wrapped and intact. We were able to set it up within a few hours and it was ready to use the following day. We're extremely satisfied with the quality of the product and with the on-line customer service we received. Thank you!!