Great customer service, speed We love our spa! What a great update for our patio. But the best part of Clearwater was their service and speed. We decided to purchase a Jacuzzi spa in May with the hopes of having it for the summer. Everywhere we looked the delivery would have been mid to late summer, but Clearwater said it would just be a couple of weeks. It actually came earlier than they said!

Still hopeful for a good outcome The hot tub delivery company used was less than perfect, but we have gotten it hooked up. As of day 4, it still had not reached the 100 degree standard temp but it has been below freezing most of the week here. I am concerned that when we hooked it up a bunch of “mold”/black stuff came out of the jets which tells me it’s had water run through it before. The filter is now filthy before even it’s first actual use so we will have to clean it before we can use it. Still hoping for a positive experience once we actually get to use it.

So far so good So far so good. Clearwater got the spa to me more quickly than I expected (within a couple weeks; other sites had a 3-4 month wait). Communication from delivery was not what I expected (10 minutes prior) but I raced home from an errand just in time. The spa seems to be working very well, despite frigid temperatures. I just love it!

Smooth process, nice people After a scam experience with an online retailer I found Clearwater. I was skeptical and called a few different times with questions. They had the spa we wanted in a nearby warehouse and it was delivered to our driveway in about a week. Great service!

All my dealings with them were pleasant… All my dealings with them were pleasant and straightforward. The spa shipped much faster than anticipated and will arrive much sooner. They have sent instructions on how to receive the spa and make sure it isn't damaged. It really seems they are watching out for my best interest. Love it!