All my dealings with them were pleasant… All my dealings with them were pleasant and straightforward. The spa shipped much faster than anticipated and will arrive much sooner. They have sent instructions on how to receive the spa and make sure it isn't damaged. It really seems they are watching out for my best interest. Love it!

Exceeded my expectations Spa was delivered ahead of schedule, only waited a few weeks. Filled it, plugged it in to 110 outlet, adjusted water as directed, set temp to 103 and have enjoyed it daily since. Only had it one month, but spa has met and exceeded my expectations. I may wire to 240 this fall, so I can be assured temperatures can be maintained during our northern Indiana winters.

Hot tub great, shipping experience not exactly... Ordering and shipping response from Clearwater was great. Really like the hot tub. Delivery service was not as advertised, issues there. We were supposed to be contacted by shipper (Estes) and set up a delivery time/day. Estes notified us on a Friday that hot tub was out for delivery without giving us notice or setting up appointment. We had not planned for this so had made other plans for that day. Had to scramble to get delivery stopped. Following Monday arranged with Estes to have HT delivered following Tuesday between 9-3pm. Tuesday no delivery and no contact from Estes. Called late in afternoon and Estes had no clue what happened. Online tracking was not accurate or helpful. I setup to have Hot tub delivered next day, driver was very helpful.

What a terrific place to purchase a hot… What a terrific place to purchase a hot tub! They were amazing! Beautiful product, fast shipping, excellent price! Delivery was wonderful and we plugged it in and are enjoying it so much! Thanks for a wonderful product, price, and experience!

Great Service and Product!! I scoured the internet for a small plug and play hot tub and finally settled on one from PeopleLikeClearwater (PLC). I found the same model for a little less Black Friday weekend on Wayfair but it had 12-16 weeks delivery time. The deal from PLC was competitive and included the cover. I received my hot tub in 2 weeks!!!! They provided support at every step. I had zero issues, all arrived in great condition and works perfectly. The hot tub is perfect for me and my hubby and we are super happy. Please note, I compared to many other sites and companies and all except wayfair were higher cost and NONE had delivery in less than 8 weeks.