I received a hot tub cover damaged with… I received a hot tub cover damaged with a cut on it at delivery. We could see the damage through the box. I did not accept the delivery and reached back to clear water. They stated they did not have any record and could not do anything about it. I never received the hot tub cover, or a refund. Just request after request until time elapsed.

Great customer service, speed We love our spa! What a great update for our patio. But the best part of Clearwater was their service and speed. We decided to purchase a Jacuzzi spa in May with the hopes of having it for the summer. Everywhere we looked the delivery would have been mid to late summer, but Clearwater said it would just be a couple of weeks. It actually came earlier than they said!

What a terrific place to purchase a hot… What a terrific place to purchase a hot tub! They were amazing! Beautiful product, fast shipping, excellent price! Delivery was wonderful and we plugged it in and are enjoying it so much! Thanks for a wonderful product, price, and experience!

Called from Oregon … Called from Oregon early this morning. Employee Amy answered the phone with a happy pleasant greeting…I already knew what products I wanted to order, and she was right in top of it, answering any of my multiple questions, and giving me shipping information and added suggestions. I was very pleased to call my order in on the phone instead of using the internet…Amy gets all my 5 stars!!

Great Service and Product!! I scoured the internet for a small plug and play hot tub and finally settled on one from PeopleLikeClearwater (PLC). I found the same model for a little less Black Friday weekend on Wayfair but it had 12-16 weeks delivery time. The deal from PLC was competitive and included the cover. I received my hot tub in 2 weeks!!!! They provided support at every step. I had zero issues, all arrived in great condition and works perfectly. The hot tub is perfect for me and my hubby and we are super happy. Please note, I compared to many other sites and companies and all except wayfair were higher cost and NONE had delivery in less than 8 weeks.