Absolutely outstanding customer… Absolutely outstanding customer service, my rouge began stating an error message and this was due to overprotective settings on newly released models. Instant response from healthy rips, standard protocol requires returning for diagnostics. However as I'm in the u.k and would have to pay postage costs. They simply asked for photographic proof, then sent out a replacement straight away! Also highly recommended their rouge, it's my third and by far best device to date! Less temp and material. For more flavour, plus vapour! What more could you ask for.

I purchased the fury edge after every… I purchased the fury edge after every local smoke shop was trying to sell me pax3 wich cause me to do an extensive amount of research and seeing that all the different vaporizers fury edge had perfect reviews now owning one a little over a week and I see why! I'm glad to have found out about healthy rips. They make a great drabelle product and do not charge a Ridiculous outrageous price. Every smoke shop was trying to sell me pax 3 wich is over priced by far and outdated. Pax 3 on sale was going for $199.00 for $165.00 I got the fury edge bundle ,3d flow stem,dosing capsule's, and they gave me a free grinder. Not to metion this device is a few years younger then pax 3 making it newly upgraded technology wise.I'm very happy with this device I had a small question and emailed customer service they got back to me the following business day. I use the fury edge daily perfect for on the go really takes the edge off, hits like a champ as well I'm loving this device I hope it stays strong for the long run. Does come with a decent warranty and definitely recommend the dosing capsule's keeps everything clean like new and I find it helps heat up even better.

Fantastic customer service and product ! My edge stopped working so they gave me a $65 discount on the rouge bundle. I incorrectly thought I had a problem so i sent it to be checked out they explained there was nothing wrong with the unit but sent me a whole new bundle. Fantastic customer service

The HR RIPS Vaporizers I have to go as far as A 5 I forgot about the Service. 1. Affordable 2. Compares the Fury Edge with the High Priced Units. Not a problem just as good if not better. 3. Personally i have tried them all well most of them. Well lets talk Vapor The Fury 2 is right up there with the best and even better than some. 4. The Fury Edge 2 fits in your pocket 5. Quality made I have dropped mine so many times and it keeps on Ticking. 6. I can go on an on, So let me just say I did all the crazy research for you, plus I own this Vaporizer and tried several other costing $ 200. to $ 500. and more. So, go to HR Rips Store and check it all out. OH i almost forgot the service is a 5 Star Plus.

Would not recommend Let me start by saying the people that work for this company are very nice. However, it doesn't matter if the product is no good. I would say don't be fooled by the reviews. I purchased one of their fury 2 models and it lasted two months. This has a serious design flaw. The herbs get into spices between the mouthpiece and the vaporizer creating a residue over two months or so, then it's not usable. And when I say unusable, I mean the mouth piece just falls off and cannot stay connected. I bought 4 mouthpieces and all did the same thing after 1-3 months. This ended up being a total waste of money. $100 for the vaporizer and $20 for 4 mouthpieces. You do the math. Just do yourself a huge favor and buy something, anything else. Update 1.14.2022 Company says there's sorry about this and they'll supply me with free mouthpieces. I've addressed this with them 3 times before. Now when it's publicly reviewed how much of a piece of garbage their product is, they say they'll supply free mouthpieces? Why not when I contacted you before? I contracted them and bad to pay for mouthpieces because they said it was my fault. Now that I post a public review they want to say they'll give me free mouthpieces. Why didn't they do this to begin with? It's not an issue with my taking caring of it. I clean the stinkin' thing everytime I use it. It is a big design flaw! Big design flaw. I paid $119 for a pax 2. Had it for 3 months. No issues. Save your money. This is just a bad product. I'm finished with this company and their useless product. I don't want anything from them. I'm posting to warn others. By the way, this is a mass produced heap of garbage that is marketed under many different names. They all look the same. Same garbage different name. DONT BUY!