Absolutely outstanding customer… Absolutely outstanding customer service, my rouge began stating an error message and this was due to overprotective settings on newly released models. Instant response from healthy rips, standard protocol requires returning for diagnostics. However as I'm in the u.k and would have to pay postage costs. They simply asked for photographic proof, then sent out a replacement straight away! Also highly recommended their rouge, it's my third and by far best device to date! Less temp and material. For more flavour, plus vapour! What more could you ask for.

The new reference in vapor quality The new reference in vapor quality, HealthyRips is a great company that cares about her products and customers, units are affordable, design is solid, CS is prime. Top advisable Vaporizer

Mouthpieces are a joke The device itself is fine and has held up pretty well over time. But as another user mentioned here, the mouthpieces are terrible. They just don't last unfortunately. They have plastic tabs that snap off, rendering them unusable. And according to Healthy Rips, the mouthpieces are not covered under their warranty... A bit of a shame that a company can't stand behind their product and help out the customers that have problems with them. Instead they throw them under the bus. As a person living in Australia, if you're buying outside of the US, they don't seem to really care about the local laws either. Here, products have to have reasonable durability. And I wouldn't call this reasonable. EDIT: I ended up contacting Healthy Rips regarding the replacement. As I would assume, anyone reading their reply would most likely assume it's pretty good will offering to replace the faulty device with the updated one. However, all they are ACTUALLY offering is for me to send me device in, to get 50% off a new device off of their own website. But only if my device is still having problems. As I've already thrown the old mouthpiece away, since it's been over 4 months since I had the issue. I can only assume anyone having the same problem would've done the same. So essentially, it's a poor, effectively worthless offer. This is just sad. When I actually contacted them over 4 months ago, they absolutely refused to help me. Considering their reply here, they even knew it was a common and KNOWN issue, yet they refused to help me previously. So don't trust their word. And stay away from this company if you care about any kind of customer service.

Force in the left Fierce in the right Just upgraded to the Fierce from the Force. Love the Force,its stealth, fast charging, good vapor are some of the things I like. However, the flavor in the Fierce is just that. Tasty rip after rip, especially if you are nugging it. (Load a nug instead of grinding). Longer battery, life, haptic feedback, adjustable timed session display, great customer service, fast and free shipping to the Virgin Islands.....What???!! With Healthy Rips, everything IRIE!!

Just get one! I purchased the Fury 2 because my old device (only 3 weeks old) stopped working. Since getting this device, I cannot say enough good things about this little workhorse and Healthy Rips' Customer Service. Awesome Fury 2 Benefits: Best benefit - hits smooth and same great flavor every single time. I will never go back to combustion!! Customer Service - have reached out a few times and they are always quick to respond and so helpful. Smart design - ergonomic design feels good to use and consistently works without flaw. Also has a high end feel. Easy to clean - everything very easy to get to and clean. Accessories - many accessories available that work actually work. Fury 2 woks just as good, if not better than a $350 device No regrets buying the Fury 2