Ronnie Martin
GBVery poor customer service Very poor customer service. The sales person on the phone was neither kind or helpful. Tried to explain my needs but only answered in direct statements without engaging in a helpful conversation.
jhaasemcvean.com
GBOrdered 2 fire bowls that were supposed… Ordered 2 fire bowls that were supposed to be shipped within 2 to 3 weeks. It has been 5 weeks and no update from Woodland, still sitting in "processing". Lousy communication service, no update no explanation. Would definitely not recommend Woodland Direct. Items have been paid for and no idea of where they are.
The Chimney Specialists, Inc.
GBGabrielle is Excellent Gabrielle is Excellent! Helped us immensely overnighting parts for a time sensitive job we were being held up on. Her customer service was top notch. Did everything she said she would do and followed up. Great communication. We trust Gabby. Thank you!
Johnny Witt
GBGabrielle is the bomb 💣 Gabrielle, the sales representative was top notch all the way through the process. Answered all my questions, bought two stoves from her, whole process twenty minutes or less. Fast free shipping came as well, she kept me updated on shipping and delivery 🚚 😀
Robert Lennex
GBI wish I could leave no stars I wish I could leave no stars this is a joke spend $35 k with them and this stuff is junk no call back back going on two weeks now countless emails with no response. I guess I’m on a waiting list. Customer service sucks. Highly recommend not going with them. I could submit videos and pictures of this junk. Crap if anybody needs to verify our clarification.