Danette Jeffers
GBThe staff was easy to work with and… The staff was easy to work with and delivered my customized fireplace screen with precise measurements and it looks beautiful. I would highly recommend this company for your fireplace needs.
Robert Lennex
GBI wish I could leave no stars I wish I could leave no stars this is a joke spend $35 k with them and this stuff is junk no call back back going on two weeks now countless emails with no response. I guess I’m on a waiting list. Customer service sucks. Highly recommend not going with them. I could submit videos and pictures of this junk. Crap if anybody needs to verify our clarification.
Natalia
GBProduct is made in the USA Product is made in the USA, looks solid and has a lifetime warranty. A shipping acknowledgement and tracking information would have been nice as our driveway is 1/2 mile long and closed off to vehicles unless we know someone is scheduled to arrive. Box was left on other side of gate where it may have gone unnoticed for days had I not taken a walk in that direction.
MB Homes
GBExcellent customer service Excellent customer service. Garret followed up and stayed on top after a problem with an item. Me as a contractor is very nice to know that your seller stand behind the product that they sale and their customer service.
Dee
GBRegretted purchase I purchased a fireplace and told the salesman to we just started framing and it would be 2-3 months before I install. After we framed the fireplace wouldn't work. They would not except the return since it has been over 30 days. Since then i have been told by a couple installers they would never put anything from Woodland Direct in i house. They are known for fires.