Anderson Molly
CAI recently visited woodlanddirect.com… I recently visited woodlanddirect.com and found it to be alsmot good. The website had a decent layout and was easy to navigate. The product selection seemed to be okay, but nothing really stood out to me. The images were clear but the descriptions were a bit lacking. I couldn't find much information about the company itself, which was a little disappointing. The customer reviews were mixed, but it's hard to trust them completely. Overall, my experience was just alright, nothing special.
Bishara Kakunda
GBThis is an update for a Majestic Ruby… This is an update for a Majestic Ruby fireplace insert. Although it took a lot of following, tech support did send me a replacement part and my fireplace insert worked right away. The last part was sent overnight and arrived the next day.
Natalia
GBProduct is made in the USA Product is made in the USA, looks solid and has a lifetime warranty. A shipping acknowledgement and tracking information would have been nice as our driveway is 1/2 mile long and closed off to vehicles unless we know someone is scheduled to arrive. Box was left on other side of gate where it may have gone unnoticed for days had I not taken a walk in that direction.
Danette Jeffers
GBThe staff was easy to work with and… The staff was easy to work with and delivered my customized fireplace screen with precise measurements and it looks beautiful. I would highly recommend this company for your fireplace needs.
Ronnie Martin
GBVery poor customer service Very poor customer service. The sales person on the phone was neither kind or helpful. Tried to explain my needs but only answered in direct statements without engaging in a helpful conversation.