"Lifetime Guarantee" is not what you think I bought a high-end fireplace "Lifetime Grate" fireplace grate with a LIFETIME guarantee, which is presumably built into the price of the unit. When the unit arrived, a warning was glued to the unit that if you do not "push the ashes away from the grate while you are burning," your warranty will be voided. I guess if you don't mind constantly tending to and clearing the hot ashes that drop through the grate, you can get a lifetime of use. How on earth would i prove that if the unit fails? Bull%$# Lifetime Guarantee. Too heavy to ship back, but otherwise would send it back. Also came in a completely ripped up box.

I purchased the Smart-Holder Sawholder I purchased the Smart-Holder Saw Horse/Wood Holder from you guys, a couple comments: First, it works great, no complaints after using it once for a quick job. Second, your website says it is green and made in Sweden when the product that arrived is white and made in China. The color doesn't matter but the difference in quality of steel and welds between the two could be significant. You should update your website to more accurately describe what you are selling.

Tom Pierce has gone above and beyond to… Tom Pierce has gone above and beyond to help me. First with a glitchy pilot light, which he communicated with me numerous times and connected with the a further contact. And all through my process with Woodland: getting hooked up and functioning, and managing the deliveries and satisfaction. Thanks Tom and all the staff

Gabrielle is Excellent Gabrielle is Excellent! Helped us immensely overnighting parts for a time sensitive job we were being held up on. Her customer service was top notch. Did everything she said she would do and followed up. Great communication. We trust Gabby. Thank you!

Product is made in the USA Product is made in the USA, looks solid and has a lifetime warranty. A shipping acknowledgement and tracking information would have been nice as our driveway is 1/2 mile long and closed off to vehicles unless we know someone is scheduled to arrive. Box was left on other side of gate where it may have gone unnoticed for days had I not taken a walk in that direction.