Ronnie Martin
GBVery poor customer service Very poor customer service. The sales person on the phone was neither kind or helpful. Tried to explain my needs but only answered in direct statements without engaging in a helpful conversation.
Johnny Witt
GBGabrielle is the bomb 💣 Gabrielle, the sales representative was top notch all the way through the process. Answered all my questions, bought two stoves from her, whole process twenty minutes or less. Fast free shipping came as well, she kept me updated on shipping and delivery 🚚 😀
The Chimney Specialists, Inc.
GBGabrielle is Excellent Gabrielle is Excellent! Helped us immensely overnighting parts for a time sensitive job we were being held up on. Her customer service was top notch. Did everything she said she would do and followed up. Great communication. We trust Gabby. Thank you!
Danette Jeffers
GBThe staff was easy to work with and… The staff was easy to work with and delivered my customized fireplace screen with precise measurements and it looks beautiful. I would highly recommend this company for your fireplace needs.
JB
GBPoor delivery experience & bad quality Terrible delivery experience and poor quality of clay chimney pot. Item was just dropped off at the street without any shipping notifications or delivery heads up at all. Received an email after it was delivered. Then we were disappointed when we opened the box to find 9 significant chips and one big area where poorly matched paint was applied to cover a damaged area. However they made everything right and minimized the hassle factor.