Overall happy with order despite issues Our order arrived late and damaged. Cal-Pharma replaced the order, which was appreciated. Unfortunately, the order took a long time to arrive, once again, but it was not damaged the second time around. Overall, we love the product, so I’m the future we’d make sure to order sooner since we know it could take awhile to receive it.

You didn't send the product i ordered You didn't send the product i ordered, you substituted without consulting me. When I contacted your company to ask about the switch the response I received was "I do apologize for the wrong item being sent but it is just as good, if not better, in my opinion." You didn't even contact me beforehand or after to inform me of the switch. I ordered 2 bottles of the product I wanted, but i would not have ordered 2 bottles of the product you sent me. The scent of this product truly bothers me and it irritates my skin.

Good product, bad customer service Twice I went to the Cal Pharm website and ordered hand sanitizer. Both times the order was never filled. I never received any explanation. Finally I ordered from Amazon and received the product. Love the product. Disappointed in the service.

Not Happy Horrible customer service. I tried placing an order. The first time it was cancelled because I typed my zip code incorrectly (my fault!) but I tried placing a new order and it placed twice and both orders have been pending for weeks. I reached out to customer support for help and never heard anything. I ordered the products through Amazon (which I HATE doing, I would rather buy directly from the supplier) and have already received the products from Amazon while my orders through Cal-Pharma are STILL pending

Excellent product Excellent product, not heavily gelled, pumps just enough and dries immediately. Perfect size for daily use. I recommend this for all businesses. Thanks for considering everything and being mindful of users needs.