Awful Customer Service Awful Customer Service. DO NOT RECOMMEND. I placed an order, and minutes after I reached out as I wish to add something else. All I’ve heard was “I can’t” “it’s not possible” “it cannot be done”. The customer representative boldly stated that as the order was “fulfilled” (specified: this meant the “label” has been printed, they cannot be modified) there is nothing they could do. The printing of a label 5 min after ordering means “there is nothing they can do to help to help a client?!” No effort to resolve nor notable interest to do so. Very unprofessional. Very disappointed.

I love my Purple Lavender Scented bear I love my Purple Lavender Scented bear I highly recommend

Trusted and fast shipping -

Puppy fell apart at seam within 5 days… Puppy fell apart at seam within 5 days of receipt. I ordered 6 and this was the only one that has fallen apart so far. If I hadn't gotten (1) free with purchase of (2) I would have been a bit more upset. Hope the others don't fall apart as well, other than that, my grandkids do absolutely love the warmies! Only reason for the 1 star is for the puppy that fell apart and made a mess with the seeds and my Grandson being upset. The blue monster is super cute!!!

The bobcat looks nothing like pictured… The bobcat looks nothing like pictured and none of the items I ordered smelled like lavender instead they have a weird sour smell. Customer service is nonexistent. Terrible experience.