Buyer Beware. Poor quality, worse customer service. Slippers were a gift for Christmas. As soon as I removed them from the packaging a few days later, little seeds spilled everywhere. I found a hole, not in a seam where I could have maybe fixed them. Just a straight up hole, like someone poked it.I left multiple messages through the website over 2-3 weeks with no response. I finally got through to a person on the phone by selecting "retailer" in the phone tree. She was no help at all. I guess I'm out of luck

Great Products, Horrible Customer Service I purchased items from Warmies on 11/19. When the first week of December came and went and my tracking still was showing as "Still at the shipper", I emailed customer service. I never got a response and I still haven't gotten the order, and I have yet to get a refund. They don't respond to emails for weeks at a time. I finally got a response 2 weeks ago and was told to contact the post office and check with my neighbors. Finally, today, I got an email that it's obviously lost, and they want to send me a replacement. I've already purchased the items elsewhere as they were Christmas presents. Very sad because the products are amazing, but their customer service and response is terrible. If you're going to buy these products, order through Amazon or some other outlet where you have recourse, I've got no items and no money. At this point, I'm not a happy camper. Updated: 1/21/23 After leaving my review here, the president of the company reached out to me via email to see what he could do to make things right. I finally got a refund and an assurance from the President that they are working hard to improve.

I love my Purple Lavender Scented bear I love my Purple Lavender Scented bear I highly recommend

This is an awesome product I ordered a goose, chicken, and a hamster . I really wanted the goose and hamster. Also I love warmies and I plan on giving one to my cousin. This is an amazing project. I use them nightly, bravo for this amazing product.

I purchased items from Warmies on 12/9/23 I purchased items from Warmies on 12/9/23. When Christmas came and went and my tracking still was showing as "Still at the shipper", I emailed customer service. I never got a response and I still haven't gotten the order, and I have yet to get a refund. They don't respond to emails for weeks at a time. I contacted UPS and they told me that my package had NOT been received by them for shipping yet, it's been almost a month and my order hasn't even been shipped. I've already purchased the items elsewhere as they were Christmas presents for my three Granddaughters. I want my $85.57 returned IMMEDIATELY!!!