This is an awesome product I ordered a goose, chicken, and a hamster . I really wanted the goose and hamster. Also I love warmies and I plan on giving one to my cousin. This is an amazing project. I use them nightly, bravo for this amazing product.

I love my Purple Lavender Scented bear I love my Purple Lavender Scented bear I highly recommend

Puppy fell apart at seam within 5 days… Puppy fell apart at seam within 5 days of receipt. I ordered 6 and this was the only one that has fallen apart so far. If I hadn't gotten (1) free with purchase of (2) I would have been a bit more upset. Hope the others don't fall apart as well, other than that, my grandkids do absolutely love the warmies! Only reason for the 1 star is for the puppy that fell apart and made a mess with the seeds and my Grandson being upset. The blue monster is super cute!!!

You pay for Returning items The warmies are great but if the item arrives late or you need to return you pay for the shipping which is at least $15 (item was 29.99 return was at least $15 depending on carrier). Just keeping it since it's so expensive to return. Responsive customer service and happy my daughter liked her cow. Disappointed on return policy

Great Products, Horrible Customer Service I purchased items from Warmies on 11/19. When the first week of December came and went and my tracking still was showing as "Still at the shipper", I emailed customer service. I never got a response and I still haven't gotten the order, and I have yet to get a refund. They don't respond to emails for weeks at a time. I finally got a response 2 weeks ago and was told to contact the post office and check with my neighbors. Finally, today, I got an email that it's obviously lost, and they want to send me a replacement. I've already purchased the items elsewhere as they were Christmas presents. Very sad because the products are amazing, but their customer service and response is terrible. If you're going to buy these products, order through Amazon or some other outlet where you have recourse, I've got no items and no money. At this point, I'm not a happy camper. Updated: 1/21/23 After leaving my review here, the president of the company reached out to me via email to see what he could do to make things right. I finally got a refund and an assurance from the President that they are working hard to improve.