Puppy fell apart at seam within 5 days… Puppy fell apart at seam within 5 days of receipt. I ordered 6 and this was the only one that has fallen apart so far. If I hadn't gotten (1) free with purchase of (2) I would have been a bit more upset. Hope the others don't fall apart as well, other than that, my grandkids do absolutely love the warmies! Only reason for the 1 star is for the puppy that fell apart and made a mess with the seeds and my Grandson being upset. The blue monster is super cute!!!

We have been HUGE supporters and buyers… We have been HUGE supporters and buyers of warmies. But honestly, they don’t warm up and if you slightly overheat, they smell like burnt popcorn and are ruined. For the price, I feel as if these should be better quality. I’ve reached out to customer service in regards to a product and hoping to hear back. I’ll update if I get an answer after seeing so many negative reviews with customer service..😔

I love my Purple Lavender Scented bear I love my Purple Lavender Scented bear I highly recommend

The bobcat looks nothing like pictured… The bobcat looks nothing like pictured and none of the items I ordered smelled like lavender instead they have a weird sour smell. Customer service is nonexistent. Terrible experience.

Be aware!! If it overheats it is unusable unless u like burnt popcorn smell Be aware!!! Purchase a neck warmer placed in microwave. Placed on wire rack in microwave heard popping and when I removed it smelled like burnt popcorn. Instruction on tag says do not overheat and wattage instructions only. I contacted support that stated “if you notice the scorch smell from our product it’s a sign it may have been overheated overheating can occur if you use a microwave with a higher wattage than recommended if the product is heated for too long or if the turntable isn’t rotating properly, we understand how disappointing that can be. But unfortunately, once the flax seed inside is scorched, there’s no going back. And then offered me a 25% discount on next purchase lol! As if I would buy another. Nope. Thanks Warmies for detailed information. I used it 4 times. Not worth the 25 dollars.