The bobcat looks nothing like pictured… The bobcat looks nothing like pictured and none of the items I ordered smelled like lavender instead they have a weird sour smell. Customer service is nonexistent. Terrible experience.

I love my Purple Lavender Scented bear I love my Purple Lavender Scented bear I highly recommend

You pay for Returning items The warmies are great but if the item arrives late or you need to return you pay for the shipping which is at least $15 (item was 29.99 return was at least $15 depending on carrier). Just keeping it since it's so expensive to return. Responsive customer service and happy my daughter liked her cow. Disappointed on return policy

Did good by me My Warmie Slippers are soft and warm (always heated as directed), but quality on my pair was very poor and the flax seed had already started coming out after a handful of uses. I reached out and Customer Service sent me a new pair.

Be aware!! If it overheats it is unusable unless u like burnt popcorn smell Be aware!!! Purchase a neck warmer placed in microwave. Placed on wire rack in microwave heard popping and when I removed it smelled like burnt popcorn. Instruction on tag says do not overheat and wattage instructions only. I contacted support that stated “if you notice the scorch smell from our product it’s a sign it may have been overheated overheating can occur if you use a microwave with a higher wattage than recommended if the product is heated for too long or if the turntable isn’t rotating properly, we understand how disappointing that can be. But unfortunately, once the flax seed inside is scorched, there’s no going back. And then offered me a 25% discount on next purchase lol! As if I would buy another. Nope. Thanks Warmies for detailed information. I used it 4 times. Not worth the 25 dollars.