I love my Purple Lavender Scented bear I love my Purple Lavender Scented bear I highly recommend

The bobcat looks nothing like pictured… The bobcat looks nothing like pictured and none of the items I ordered smelled like lavender instead they have a weird sour smell. Customer service is nonexistent. Terrible experience.

I purchased items from Warmies on 12/9/23 I purchased items from Warmies on 12/9/23. When Christmas came and went and my tracking still was showing as "Still at the shipper", I emailed customer service. I never got a response and I still haven't gotten the order, and I have yet to get a refund. They don't respond to emails for weeks at a time. I contacted UPS and they told me that my package had NOT been received by them for shipping yet, it's been almost a month and my order hasn't even been shipped. I've already purchased the items elsewhere as they were Christmas presents for my three Granddaughters. I want my $85.57 returned IMMEDIATELY!!!

We have been HUGE supporters and buyers… We have been HUGE supporters and buyers of warmies. But honestly, they don’t warm up and if you slightly overheat, they smell like burnt popcorn and are ruined. For the price, I feel as if these should be better quality. I’ve reached out to customer service in regards to a product and hoping to hear back. I’ll update if I get an answer after seeing so many negative reviews with customer service..😔

Buyer Beware. Poor quality, worse customer service. Slippers were a gift for Christmas. As soon as I removed them from the packaging a few days later, little seeds spilled everywhere. I found a hole, not in a seam where I could have maybe fixed them. Just a straight up hole, like someone poked it.I left multiple messages through the website over 2-3 weeks with no response. I finally got through to a person on the phone by selecting "retailer" in the phone tree. She was no help at all. I guess I'm out of luck