They followed through with what they said I read about several of these companies before sending my phones to them. They answered all my questions up front and did exactly what they said they would do. I would definitely use them again

The instructions for wiping the data… The instructions for wiping the data from my devices, how to pack/protect the devices in transport, and printing a shipping label, etc. were very clear. Overall, a good experience! However, you might have more resources about wiping various brands of e-readers. I had to figure that one out on my own.

Eliminated my guilt So nice to have an easy way to manage old tech. Ours might be too old to reuse, but it beat putting nine old phones in the trash. TBH, we didn't have the ability to power up old phones to delete personal info, but we're hopeful that the company's policies and other ratings mean no one knows anything about us (frankly, it's hard to believe that given the age of the phones we sent in will be anything but reduced to parts).

Super easy process to recycle old… Super easy process to recycle old phones. Print the label, ship the phones and receive confirmation they have been received. So much better than throwing them in a landfill. I really appreciate that they verify that any remaining personal data is removed as well. If you have over 4 items, they pay the shipping. Will use again!

Great customer service. I was very happy to find Big Sky for my recycling needs. I contacted them with a few questions and received a very quick response. They also let me know when they received my package. I am grateful that I found a caring business who fulfills the needs of others through their recycling program. Thank you Big Sky.