The Technician was very helpful and was… The Technician was very helpful and was very quick and he made my bad experience really good and much better.

-SCAM- This is a fake tech support… -SCAM- This is a fake tech support scam. I work at a legitimate IT company, and recently had a client come in that had been scammed out of their money by this "company." They used heinous intimidation tactics to convince this user that they were infected, among other things. I had to remove remote access programs from my client's device, and remove the basically free version of Mcafee that they were charged $200 for. VERY FAKE.

Norton confirms - they do NOT work with TechDrive This company purports to be working in association with Norton, and others. Should be an option for a Negative Star for scammers. Norton confirms that they do NOT have 3rd party support companies working with them. They say they're offering 4 years of 24x7 support for $499 - and the this includes the Norton subscription. My client paid the $499. We then contacted Norton's actual support and confirmed that they do NOT work with TechDrive, or any other company.

Both the technicians were very good Both the technicians were very good. Very knowledgeable and put me at ease and got my problem resolved. They did a great job. They always told me they will fix my problem and that's what they did so i am very pleased with the support i got from TechDrive Support.

Things were explained to me in a way… Things were explained to me in a way where I was able to understand easily. He was very helpful and polite and addressed the things again an again so that i am able to grab everything and was very professional as well. Good support all in all.