Scam UPDATE: I reported the website to the Competition and Consumer Protection Commission, as they also have Irish contact details. I will also report them to Gardaí, but after contacting Revolut, proving order was paid, unfulfilled and no replies to my emails looking for refund, I received a chargeback. The amount is fairly minor, but it's about the principle. The 'company' is purely robbing people and relying on them letting it go. As almost everyone else states, this company is a scam. I needed to urgently unlock my phone, despite them advertising an instant unlock. 24 hours later I received an email saying unlock failure and I'd get my money refunded. As everyone before me, no refund arrived on my account. I should've read the reviews before engaging with this so called company and I will consider other avenues to make sure no one else falls for this scam.

use your credit card for protection 1.Ordered unlocking code 2. within 24 hours got email that it was unsuccessful and refund will be processed within 5-7days 3. No refund arrived in 10 days 4. after 2nd email from me threatening them with reporting to credit card company for fraudulent transaction, I was allocated case agent "Holy" 5.After additional email from me quoting my credit card provider policy for refund of fraudulent transaction I got bull reply about clerical error (on their side) being the reason for delayed refund.I was asked to provide Paypal email for immediate refund. 6. After additional 24 hour delay I got my refund via Paypal! 7. It took 16 days, number of emails, and raised BP, but got my money back!!! 8. ABSOLUTE SCAM OF THE COMPANY CHANCING THAT FOLK WILL NOT CHASE RETURNS !!!! 9. AVOID!AVOID!AVOID!

No unlock code. Purchased an unlock code August 2023.They couldn't provide the code.E mailed to say I would get the promised refund.Never recieved the refund.E mailed them a number of times .No response recieved.Tried to phone but got no answer. Need I say more. Edward Miller.Rep.of Ireland.

Avoid - if no code found no refund despite email saying so. Avoid. In the event of a no code they promise a refund which never transpires. Plenty more reputable and trustworthy companies to use than this one. From their email : A full refund has been processed. Please allow 5-7 days for this to show in your account. If you have any questions, please reply directly to this email including your order number. They ignore any repeated requests for a refund to be processed.

Unlock Failure & Refund Wasn't processed automatically Update: I had to follow up for the refund on their support ID and they processed it immediately on the same day via paypal. Earlier: They didn't send unlocked my phone and sent an email for a refund on 26th November, since then there is no refund yet. I need to contact my credit card company now.