A good experience! KRALE is very customer oriented, in my experience with them. I accidentally placed my order twice and they caught it, cancelling the second order and saving me a big hassle. I emailed them with a question, and received a response very quickly. The merchandise I ordered arrived in only a few days from across the sea. Very happy with the company!

International product shipment was quick International product shipment was quick. Ordered on a Sunday night and the product arrived Friday the same week. Customer service was prompt with email responses.

Brilliant experience in everything...from start to finish Everything...from purchase start, to finish, was superb. I did leave a review on the website, there is another review from my previous purchase too. As always, Krale in the Netherlands, who I have always dealt with for spares too, of which I've bought many, are at the top of their game. Bravo Krale...keep up the fantastic service

Great communication & fast turnaround Great communication & fast turnaround from Krale & PostNL, 3 working days before it arrived in UK customs. Unfortunately it then sat there for 10 days before it was released to parcel post. After chasing to find out when it would be delivered I was informed that it would not be released until I had paid the "customs charges" (which in my case were £12 for the actual customs charges, £53.74 for UK VAT & £8.28 for Parcelforce) I found out that someone in Parcelforce forgot to send out the letter. It was then delivered next day. The goods appear to be all OK except for one of the support screws which had an unfinished thread which is still full of swarf, just needs a die running down it to finish it off before it is usable, just need to test on the range now. Even with the additional charges added at the UK side it still saved me £85.50 from prices advertised here

Fast Shipping Skeptical to order from overseas company but boy was I proven wrong. Sent in ID verification at time of order, acknowledged and got shipping confirmation that same day, and received in (2) days.