Great communication & fast turnaround Great communication & fast turnaround from Krale & PostNL, 3 working days before it arrived in UK customs. Unfortunately it then sat there for 10 days before it was released to parcel post. After chasing to find out when it would be delivered I was informed that it would not be released until I had paid the "customs charges" (which in my case were £12 for the actual customs charges, £53.74 for UK VAT & £8.28 for Parcelforce) I found out that someone in Parcelforce forgot to send out the letter. It was then delivered next day. The goods appear to be all OK except for one of the support screws which had an unfinished thread which is still full of swarf, just needs a die running down it to finish it off before it is usable, just need to test on the range now. Even with the additional charges added at the UK side it still saved me £85.50 from prices advertised here

Everything was good Everything was good. The product was as expected. Fast shopping

Easy to use website Easy to use website. Lightning fast shipment. Would highly recommend. I was missing two items, but customer service worked to find image of their packaging of my order. Customs must have inspected/taken out/misplaced the items - so, I have now opened a UPS case. I would order from this company again.

Excellent customer service and very fast delivery. Customer service helped me fix an error I made in my address. They were quick to respond to my inquiry about scope recommendations and delivery was amazingly quick…3 days. I will not hesitate to order from them again.

Fast Shipping Skeptical to order from overseas company but boy was I proven wrong. Sent in ID verification at time of order, acknowledged and got shipping confirmation that same day, and received in (2) days.