Julian
GBInternational product shipment was quick International product shipment was quick. Ordered on a Sunday night and the product arrived Friday the same week. Customer service was prompt with email responses.
Daniel Coleman
GBGreat communication & fast turnaround Great communication & fast turnaround from Krale & PostNL, 3 working days before it arrived in UK customs. Unfortunately it then sat there for 10 days before it was released to parcel post. After chasing to find out when it would be delivered I was informed that it would not be released until I had paid the "customs charges" (which in my case were £12 for the actual customs charges, £53.74 for UK VAT & £8.28 for Parcelforce) I found out that someone in Parcelforce forgot to send out the letter. It was then delivered next day. The goods appear to be all OK except for one of the support screws which had an unfinished thread which is still full of swarf, just needs a die running down it to finish it off before it is usable, just need to test on the range now. Even with the additional charges added at the UK side it still saved me £85.50 from prices advertised here
Paul Baker
GBYou guys are amazing You guys are amazing. There you are, in Europe, and my pistol arrives no later than 3 days after I order it. Jeeez, so many companies here in the States could take a *good* lesson from you about customer service. Plus, those Artemis/Diana guns you sell are an amazing value for their price...and you still keep it low. Will buy more in the future. Feel free to post this review anywhere!
Norbie
DEGarmin Xero C1 Pro Very kind contact, very fast shipment, highly recommended.
Dwight
GBPrompt shipping as always As is you business model, your turn around time was excellent. The magazines were new as advertised. It is always a great experience when dealing with Krale.