Terrible customer service Terrible customer service. Item didn't work as advertised on its package. Took item back to the store in Greenwood, Indiana next day and they treated me like dirt. Never been there before. Never go there again and I'll ensure all the internet knows about their pitiful service but worse, their bad attitudes-inferior Chinese products.

Mis/non-delivered item, out $130 Ordered something online, found out after it disappeared that they use uninsured shipping. Since the carrier reported it delivered, I'm out $130 even though it never showed up. Contacting customer service told me to take the issue up with the mail carrier, who won't do anything because it's uninsured. Would not use store again. [edit] Customer service told me to take up problems with shipper, they did not "work with me".

Awesome customer service! The customer service was super quick and my products delivered super quick too! An item was missing and after I emailed them they replied immediately and didn’t question me or make me jump through hoops. They had my order sent out and delivered the next day. Packaging was discreet as well! Best shipping/delivery service I’ve maybe ever had!

The package was in perfect condition… The package was in perfect condition but arrived later than I thought it would with 2 day shipping. Other than that the product itself it great my wife loves it. It's given us both so much pleasure because it excites me to be able to remotely please her whenever I want.

Genuine Magic Wand !!! My item shipped quickly and in discreet, protective packaging. More importantly, I was able to find the genuine article of a Magic Wand (originally by Hitachi)! The weight & build quality is the best I've seen in a personal vibrator and I was thrilled to receive it.