Genuine Magic Wand !!! My item shipped quickly and in discreet, protective packaging. More importantly, I was able to find the genuine article of a Magic Wand (originally by Hitachi)! The weight & build quality is the best I've seen in a personal vibrator and I was thrilled to receive it.

Item has a defect Item has a defect. Shows it’s charged but will not turn on. Unable to use. Currently waiting for Customer Service to make it right. Will update. Update #1 Excellent Customer Service very responsive, shipping a replacement. Hopefully new item will work properly. Will update once received.

I would highly recommend! I would highly recommend!! Delivery didn't take even a week! Items I purchased were exactly as they appeared in the picture, but even cuter. My items fit perfectly. I will say my husband loved them too and I had a very nice evening!! I'll definitely be ordering again in the future.

The package was in perfect condition… The package was in perfect condition but arrived later than I thought it would with 2 day shipping. Other than that the product itself it great my wife loves it. It's given us both so much pleasure because it excites me to be able to remotely please her whenever I want.

Mis/non-delivered item, out $130 Ordered something online, found out after it disappeared that they use uninsured shipping. Since the carrier reported it delivered, I'm out $130 even though it never showed up. Contacting customer service told me to take the issue up with the mail carrier, who won't do anything because it's uninsured. Would not use store again. [edit] Customer service told me to take up problems with shipper, they did not "work with me".