Mis/non-delivered item, out $130 Ordered something online, found out after it disappeared that they use uninsured shipping. Since the carrier reported it delivered, I'm out $130 even though it never showed up. Contacting customer service told me to take the issue up with the mail carrier, who won't do anything because it's uninsured. Would not use store again. [edit] Customer service told me to take up problems with shipper, they did not "work with me".

The package was in perfect condition… The package was in perfect condition but arrived later than I thought it would with 2 day shipping. Other than that the product itself it great my wife loves it. It's given us both so much pleasure because it excites me to be able to remotely please her whenever I want.

Terrible customer service Terrible customer service. Item didn't work as advertised on its package. Took item back to the store in Greenwood, Indiana next day and they treated me like dirt. Never been there before. Never go there again and I'll ensure all the internet knows about their pitiful service but worse, their bad attitudes-inferior Chinese products.

This vibrator is amazing This vibrator is amazing! I have only ever been able to have a G Spot orgasm using my hands, and have only ever orgasmed from clitoral stimulation with a partner. I bought this bad boy and my partner was able to give me 2 G Spot orgasms within 20 minutes. It's mine and my partners new favorite toy!

Item has a defect Item has a defect. Shows it’s charged but will not turn on. Unable to use. Currently waiting for Customer Service to make it right. Will update. Update #1 Excellent Customer Service very responsive, shipping a replacement. Hopefully new item will work properly. Will update once received.