Have ordered several times and have had… Have ordered several times and have had great experiences every time. Product is always better than I expect and shipping is fast. Customer service is top notch. Response time is impressive. Ordering again now.

Read the many reviews about poor shipping first. Poor and unprofessional customer service. Zero communication from any platform (emailed and sent Instagram messages to no avail). My order took almost 3 weeks to arrive and it is missing half of what I ordered! Update Nov 15th: second half of order arrived after almost a month. Owner reached out which I appreciate, however ettiequte was poor (emailed filled with “lol” and emojis”). Owner told me the item was “shipped and in my city” which was not true. The shipping label had not even been created yet… I would have just appreciated upfront telling me there was a screwup and half the order didn’t ship. I realize these things happen but the handling of it was poor experience.

No dispatch, or response from company I have ordered the product over a month ago and I have reached out for updates multiple times over email and IG with no response from the company, I will be cancelling the payment with my bank asap. Genuinely disappointed that I couldn’t receive the items.

Fantastic Saw a Dark Rozi ad on Instagram and was skeptical at first, as you are with any online shop. But wow, what a pleasant surprise! The entire shopping experience, from navigating the website to the delivery, was fantastic. Now I'm a fan!

I recently purchased a leather harness… I recently purchased a leather harness from Dark Rozi and I am absolutely in love with it! The quality is amazing and it fits perfectly, even though I am a plus-size woman. The customer support is also excellent. I had a question about sizing before I ordered and they were very responsive and helpful. Not the last time ordering for sure