Excellent customer service experience There was an abuse of power by the USP and I never received my package when they claimed I did. I contacted Acmejoy and they responded promptly. I explained the situation and they have agreed to replace it with no extra charge besides shipping. I plan on buying more toys here.

Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.

The customer service is 10 stars… The customer service is 10 stars easily. The toy quality was amazing as well. I highly recommend checking out their company and what they have to offer, you won’t be disappointed. The entire experience was great and there’s nothing they could improve on as the experience was perfect. Keep up the great work and keep the quality toys coming!

I ordered a product over two weeks ago… I ordered a product over two weeks ago and havent received it yet, also left several emails, NO RESPONCE. No phone numbers attatched to the website to contact and find out about my item. I will be contacting my bank to dispute the charges. I DO NOT RECOMMEND THIS SITE FOR ORDERING ANY PRODUCTS

One of the things I love most about… One of the things I love most about this product are the numerous controls and different settings that come with it. Some masturbators have the regular basic settings that don't quite get the job done, but after reviewing this one, I know I made the right choice. I am so happy and I hope others give it a try too! For me the design is perfect and I enjoy the vibrations which gets me every time!