Customer service was awesome! Customer service was awesome!! My product had been marked as delivered, but I had never received it, Acmejoy worked with me promptly to get me a replacement. This was a very much appreciated experience. Thank you!

I ordered a product over two weeks ago… I ordered a product over two weeks ago and havent received it yet, also left several emails, NO RESPONCE. No phone numbers attatched to the website to contact and find out about my item. I will be contacting my bank to dispute the charges. I DO NOT RECOMMEND THIS SITE FOR ORDERING ANY PRODUCTS

Frustating Experience It took almost 3 weeks for me to finally get the product to work properly. It was a very frustrating experience not being able to get my questions answered. The directions are totally worthless which led to more frustration. It was only by accident that I figured out how to use this Dildo! It works great now as advertised! Sorry I can't give it better rating.

Excellent customer service experience There was an abuse of power by the USP and I never received my package when they claimed I did. I contacted Acmejoy and they responded promptly. I explained the situation and they have agreed to replace it with no extra charge besides shipping. I plan on buying more toys here.

Product Problem 107580- frozen gears Thanks for you help when my Acme Joy product recently failed.While I was unable to comply with your proof of loss requirements. Your staff provided a solution that was speedy and fair and ultimately replaced my unit. Being a satisfied customer I look forward to doing business in the future.