Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.

Received defective product that will be… Received defective product that will be resent/replaced. Thank you Annie for helping me resolve this problem so quickly. I will definitely be ordering again soon. Will review product as soon as I get it. Thanks acmejoy for your fast response.

Excellent customer service experience There was an abuse of power by the USP and I never received my package when they claimed I did. I contacted Acmejoy and they responded promptly. I explained the situation and they have agreed to replace it with no extra charge besides shipping. I plan on buying more toys here.

I absolutely LOVE this toy seller! I absolutely LOVE this toy seller and their products!! Having worked directly with Acmejoy to pick out a new toy I'm thrilled with their service! The design and quality of the toy I received is incredibly well made and sturdy as well, the function and interface of it is easy to use, and the battery lasts so long I forget I need to charge it! Overall I couldn't recommend anything above it and hope you enjoy yourself with their products as well!

What made my experience wonderful while… What made my experience wonderful while shopping with Acme Joy is the level of customer service. They respond back to you with any issue you may have in a quick and timely matter, very polite, and willing to do what ever it takes to satisfy the customer. I’m very much pleased and will definitely continue shopping on Acme Joy. They also sell long lasting and very efficient mens toy's.