Product Problem 107580- frozen gears Thanks for you help when my Acme Joy product recently failed.While I was unable to comply with your proof of loss requirements. Your staff provided a solution that was speedy and fair and ultimately replaced my unit. Being a satisfied customer I look forward to doing business in the future.

One of the things I love most about… One of the things I love most about this product are the numerous controls and different settings that come with it. Some masturbators have the regular basic settings that don't quite get the job done, but after reviewing this one, I know I made the right choice. I am so happy and I hope others give it a try too! For me the design is perfect and I enjoy the vibrations which gets me every time!

Received defective product that will be… Received defective product that will be resent/replaced. Thank you Annie for helping me resolve this problem so quickly. I will definitely be ordering again soon. Will review product as soon as I get it. Thanks acmejoy for your fast response.

I absolutely LOVE this toy seller! I absolutely LOVE this toy seller and their products!! Having worked directly with Acmejoy to pick out a new toy I'm thrilled with their service! The design and quality of the toy I received is incredibly well made and sturdy as well, the function and interface of it is easy to use, and the battery lasts so long I forget I need to charge it! Overall I couldn't recommend anything above it and hope you enjoy yourself with their products as well!

Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.