Customer service was awesome! Customer service was awesome!! My product had been marked as delivered, but I had never received it, Acmejoy worked with me promptly to get me a replacement. This was a very much appreciated experience. Thank you!

delivery issue delivery issue: the only problem i have or have had was the recent return of an order due to an address clitch, just waiting for it to get resent, and as soon as it is i will send another order!

Received defective product that will be… Received defective product that will be resent/replaced. Thank you Annie for helping me resolve this problem so quickly. I will definitely be ordering again soon. Will review product as soon as I get it. Thanks acmejoy for your fast response.

I bought one of their male masturbators. It failed it failed and they replaced it. I bought one of their male masturbators that only functioned for two weeks, then died. I loved it when it was working and wanted another because the stimulation was great. I notified them and provided a video of the quivering machine. They immediately sent a new one. I'm more than happy. I've told many other older guys are widowers or their wife can no longer have sex. I recommend that you purchase from them because they are honest and care about their customers.

Product Problem 107580- frozen gears Thanks for you help when my Acme Joy product recently failed.While I was unable to comply with your proof of loss requirements. Your staff provided a solution that was speedy and fair and ultimately replaced my unit. Being a satisfied customer I look forward to doing business in the future.