Product Problem 107580- frozen gears Thanks for you help when my Acme Joy product recently failed.While I was unable to comply with your proof of loss requirements. Your staff provided a solution that was speedy and fair and ultimately replaced my unit. Being a satisfied customer I look forward to doing business in the future.

Customer service was awesome! Customer service was awesome!! My product had been marked as delivered, but I had never received it, Acmejoy worked with me promptly to get me a replacement. This was a very much appreciated experience. Thank you!

The customer service is 10 stars… The customer service is 10 stars easily. The toy quality was amazing as well. I highly recommend checking out their company and what they have to offer, you won’t be disappointed. The entire experience was great and there’s nothing they could improve on as the experience was perfect. Keep up the great work and keep the quality toys coming!

Frustating Experience It took almost 3 weeks for me to finally get the product to work properly. It was a very frustrating experience not being able to get my questions answered. The directions are totally worthless which led to more frustration. It was only by accident that I figured out how to use this Dildo! It works great now as advertised! Sorry I can't give it better rating.

Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.