Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.

delivery issue delivery issue: the only problem i have or have had was the recent return of an order due to an address clitch, just waiting for it to get resent, and as soon as it is i will send another order!

Acmejoy twitter customer service is… Acmejoy twitter customer service is world class excellence! I had ordered an item that ended up being sold out. Having no luck via email I reached out on twitter. They responded that same day and had me a replacement item shipped by the next day. Products from acmejoy are worth every penny and have a wide variety of products for both men and women.

Product Problem 107580- frozen gears Thanks for you help when my Acme Joy product recently failed.While I was unable to comply with your proof of loss requirements. Your staff provided a solution that was speedy and fair and ultimately replaced my unit. Being a satisfied customer I look forward to doing business in the future.

Received defective product that will be… Received defective product that will be resent/replaced. Thank you Annie for helping me resolve this problem so quickly. I will definitely be ordering again soon. Will review product as soon as I get it. Thanks acmejoy for your fast response.