Received defective product that will be… Received defective product that will be resent/replaced. Thank you Annie for helping me resolve this problem so quickly. I will definitely be ordering again soon. Will review product as soon as I get it. Thanks acmejoy for your fast response.

Excellent customer service experience There was an abuse of power by the USP and I never received my package when they claimed I did. I contacted Acmejoy and they responded promptly. I explained the situation and they have agreed to replace it with no extra charge besides shipping. I plan on buying more toys here.

Product Problem 107580- frozen gears Thanks for you help when my Acme Joy product recently failed.While I was unable to comply with your proof of loss requirements. Your staff provided a solution that was speedy and fair and ultimately replaced my unit. Being a satisfied customer I look forward to doing business in the future.

Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.

ACMEJOY 8.1-Inch Remote 3 Functions Multiple Combo Lifelike Dildo First of all, great customer service: fast, reliable, helpful. Ordering a sex toy is tough, because you want it NOW and we’ll, honestly, their express shipping made the wait super short fortunately. Now, the toy itself is perhaps the best part — best dildo I’ve ever owned and it truly makes me want to try some other toys of theirs. ⭐️⭐️⭐️⭐️⭐️