I bought one of their male masturbators. It failed it failed and they replaced it. I bought one of their male masturbators that only functioned for two weeks, then died. I loved it when it was working and wanted another because the stimulation was great. I notified them and provided a video of the quivering machine. They immediately sent a new one. I'm more than happy. I've told many other older guys are widowers or their wife can no longer have sex. I recommend that you purchase from them because they are honest and care about their customers.

Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.

Excellent customer service experience There was an abuse of power by the USP and I never received my package when they claimed I did. I contacted Acmejoy and they responded promptly. I explained the situation and they have agreed to replace it with no extra charge besides shipping. I plan on buying more toys here.

I absolutely LOVE this toy seller! I absolutely LOVE this toy seller and their products!! Having worked directly with Acmejoy to pick out a new toy I'm thrilled with their service! The design and quality of the toy I received is incredibly well made and sturdy as well, the function and interface of it is easy to use, and the battery lasts so long I forget I need to charge it! Overall I couldn't recommend anything above it and hope you enjoy yourself with their products as well!

I want to thank you Annie I want to thank you Annie, for helping me out with everything you're a good worker