Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.

I absolutely LOVE this toy seller! I absolutely LOVE this toy seller and their products!! Having worked directly with Acmejoy to pick out a new toy I'm thrilled with their service! The design and quality of the toy I received is incredibly well made and sturdy as well, the function and interface of it is easy to use, and the battery lasts so long I forget I need to charge it! Overall I couldn't recommend anything above it and hope you enjoy yourself with their products as well!

The customer service is 10 stars… The customer service is 10 stars easily. The toy quality was amazing as well. I highly recommend checking out their company and what they have to offer, you won’t be disappointed. The entire experience was great and there’s nothing they could improve on as the experience was perfect. Keep up the great work and keep the quality toys coming!

ACMEJOY 8.1-Inch Remote 3 Functions Multiple Combo Lifelike Dildo First of all, great customer service: fast, reliable, helpful. Ordering a sex toy is tough, because you want it NOW and we’ll, honestly, their express shipping made the wait super short fortunately. Now, the toy itself is perhaps the best part — best dildo I’ve ever owned and it truly makes me want to try some other toys of theirs. ⭐️⭐️⭐️⭐️⭐️

Excellent customer service experience There was an abuse of power by the USP and I never received my package when they claimed I did. I contacted Acmejoy and they responded promptly. I explained the situation and they have agreed to replace it with no extra charge besides shipping. I plan on buying more toys here.