Frustating Experience It took almost 3 weeks for me to finally get the product to work properly. It was a very frustrating experience not being able to get my questions answered. The directions are totally worthless which led to more frustration. It was only by accident that I figured out how to use this Dildo! It works great now as advertised! Sorry I can't give it better rating.

Customer service was awesome! Customer service was awesome!! My product had been marked as delivered, but I had never received it, Acmejoy worked with me promptly to get me a replacement. This was a very much appreciated experience. Thank you!

I ordered a product over two weeks ago… I ordered a product over two weeks ago and havent received it yet, also left several emails, NO RESPONCE. No phone numbers attatched to the website to contact and find out about my item. I will be contacting my bank to dispute the charges. I DO NOT RECOMMEND THIS SITE FOR ORDERING ANY PRODUCTS

What made my experience wonderful while… What made my experience wonderful while shopping with Acme Joy is the level of customer service. They respond back to you with any issue you may have in a quick and timely matter, very polite, and willing to do what ever it takes to satisfy the customer. I’m very much pleased and will definitely continue shopping on Acme Joy. They also sell long lasting and very efficient mens toy's.

Bluetooth not pairing I had purchased three different items two of the items had an issue with the Bluetooth remote's that were not pairing with the devices. I had emailed them but I thought that had not responded but my mistake had gone to my spam. I emailed them back again and explain the issue that I was having. Annie from their office email me back with several suggestions on how to rectify it to pair up. I tried every pairing options/suggestions but they did not work. After I explained what I'd gone through to get it to work and I was still not able get it to work. They sent me out replacements that work perfectly fine. I was planning on buying several other things but I was concerned with online purchasing for these items. I was glad to find someone that was reputable and stood by their products I plan on ordering several more items from them.