So far, so good! She loved the gift So far, so good! She loved the gift. The swing arrived in a timely manner and was a great sensation for both of us. Seems well designed, strong and well-built. Padding on the seat and back rest could be much better, even as an additional option. We will probably add sheepskin or other soft material to wrap around the seat, etc for better comfort. Head rest provided is a must. Don't buy another swing without it... this is the best one! Also, very important, if mounting to ceiling joist, we suggest buying high quality indoor swing ceiling hardware available on Amazon. Enjoy!

Fast shipping. Great site We had the swing shipped to Canada and still got our package within 2 days. Immediately after purchase I was emailed a confirmation followed by a tracking number the next day. Extremely smooth process. I would recommend this site

Bad shipping practices Ordered product October 28 was supposed to arrive 5-14 days following; November 11 product still has not been picked up at original selling point. 25 digit tracking code has been established for USPS and UPS. Unacceptable business practice. I guess 1 star is better than no star for a review!

Needed two tracking numbers I ordered two products that came from two different locations so they were not mailed together. It wasn’t until I got the first item that I found this out. I only received one tracking number and when it came I had to call to find out where the other item was. I gave only 4 Star because I was not told from the beginning they would be shipped separately and I wasn’t given both tracking numbers at the same time. Customer service was quick with response and sounded like a plausible explanation of why my order was not here.

Shipped to the wrong address which… Shipped to the wrong address which resulted in the item being returned to sender. Zero follow up from customer service after multiple emails and no one answers their customer service phone. I’m out almost $200 with nothing to show for it.