No customer service The item ordered and the item received were two completely different items. As the other reviews say, there is no customer service whatsoever. I will contact my credit card and do a chargeback.

I was a little skeptical about ordering… I was a little skeptical about ordering the harnesses as I have never worn anything like that before. But after seeing them on their instagram I was curious. I ordered the restrain harness and hand cuffs along with a few other items. The harness exceeded my expectations and fit me perfectly. Very happy with my confidence in placing an order for something so out of character for me. I will for sure be coming back for more!

They do not honor return policy.. They do not honor return policy... When you contact them, they ignore you. Quality of products are extremely poor. You are better off spending money at walmart for better quality and quantity. And I know, walmart does not sell intimates like what Vanana advertises. But believe me, products look nothing like the pictures. I bought this as a gift and my wife and I thought the package received was a prank.

I found this website on instagram and… I found this website on instagram and have been following them for a couple months. I saw they were doing at 20% off sale so of course I ordered something. I got this adorable top and some rings from them. I love everything! The only thing is that it took a little long to arrive, but worth the wait!

DO NOT BUY HERE!!! DO NOT BUY HERE!!! I ordered like a month ago an did not receive my order yet and dont know if it will come in the future. The communication with the service team is very disappointing and it all seems like a big scam. They send me a link where i could track my order. It said it has been delivered in my mailbox in New York (I live in Europe) then i wrote them again what this had to mean. They send another tracking link from another website. There it said it is still in china, two days later in Budapest and now it should be finally in the right country. But after all that i can not trust or believe anything they told or sent me. Already biggest waste of money.