Poor customer communication Poor customer communication. It took days to get a reply from anyone about my order on multiple occasions. I was told one of the pictures was blurry and needed to be changed BUT my order already shipped before they sent the email! I don't know what system they use to communicate with customers, but it has to change. The books came out cute but I'm extremely disappointed that one was blurry and I wasn't given the opportunity to fix it. I probably won't use this company again.

Good Communication, They Care about the Product. Read Your Story not only gave solid communication, ensuring that a great and clear picture was used in the personalized book, but also showed they care. I sent multiple photos and they made sure one that would appear clearly when printed was used. They didn't have to do this (spending meaningful time on their side), but went out of their way to ensure the quality of the product would be high. Much appreciated. They also rectified a shipping issue for me, showing they put their customers first. Thanks Again! -Greg H.

Great gift for kids! Recommended by my Facebook friend. I was looking for a gift for my nephew for his 2-year-old birthday. That personalized book is just amazing!! Very well done details. And their customer service is good! It's my first time ordering a personalized gift. One tip for other customers, remember to pick pictures with high resolution. And the price is reasonable. Love it &Really worth it. I give 4 stars, cause I believe you guys can make it better and more creative in the future. And yes, your product and service worth 5 stars already!!! I changed the rate. Thanks again! :)

Excellent company to work with Excellent company to work with. I have ordered 4 books already and with another grandchild coming soon, I plan to order more. If the pictures you upload are not clear or have any issues, the owners contact you and work with you so you are happy with the end result. I would love to see more books to choose from coming out in the future! Wonderful keepsakes!

Charming personalized gift What a charming gift! The book arrived very quickly and everyone loved it! Especially one very happy three-year-old birthday girl! She loves seeing her self in the book and ob so many pages. Unlike other books that only show the personalized name and maybe ine picture, her name is on multiple pages and her picture tooo! Also the story lines were perfect for the alphabet. High-quality paper feel and all the pictures are beautiful. Definitely would recommend it and I will be ordering another one for my new grandchild coming in October.