Stand by their word on their return… Stand by their word on their return policy. The doll I received was too heavy for my 101 year old mother. She thought it was beautiful and so lifelike. Returning with their label was effortless.

This place is awesome! Beautiful dolls, clothes for dolls that are exquisite, customer service that is always helpful and pleasant to talk to,and easy payment plans. What more could you ask for?

Picture of item is very misleading Shipping and packing of the baby Grace reborn was great and she is very pretty but nothing like the picture on Ashton-Drake website. The way the baby was posed in pic was not that way after I received her. Her body is very hard and nothing like a baby to cuddle. Her face is super cute but was not worth the price. She reminded me of a child’s baby doll. I’m new to reborns so I was under a different impression after receiving her I was disappointed. I returned her. But will purchase another baby in the future from Ashton drake.

WONT EVER ORDER AGAIN… Picture shows 3 one inch babies for $29. Received nothing like photo 1 inch doll for 29$ ended up charging over and over. Won't order ever again. Please do not reach out again.

This is not a scam I ordered from artist and ended up with no doll and she kept my money.....I like being able to know exactly how much I will pay and there is documented proof of transaction