Your customer service sucks balls Your customer service sucks balls. I summit an email cause I got sent wrong stuff & was asking to return it 3 days ago & have yet heard anything back. U guys need a customer service number

Customer for life! My golf controller grip broke during play! Customer service was on it with a replacement and a discount towards a new one. I was all over that. Love the new upgraded model. Customer for life!

The grip trigger doesn't work The grip trigger doesn't work, it's cheap, the cable is too long so it wont grip the button. When i do get it on the button it won't let go bc theres no spring release. Also, it says it's a real feel for the weight but it's too light. Cheap, will not recommend to anyone.

A Higher Class of VR Accessory I've found the VR market is flooded with 'white label' accessories -- white plastic head straps and controller accessories that are functional, expressly average, and sold under many different brand names. HelloReal on the other hand designs and produces its own hardware, which I can literally see and feel in each of the HelloReal products I've purchased. I feel HelloReal stands out by making an accessory that's not just high quality and functional, but matches its real world analogue; Like matching the size of a real pistol's grip, or the balance of a golf club, with good looks to boot. I have found their prices more than fair and have no problem recommending them to friends and family. In fact, I have purchased HelloReal accessories for family members, which speaks volumes, as I want them to have a product I trust.

Excellent product and customer service Excellent product and customer service. I received my initial product and to my dismay had the product break within 5 days. I reached out to the HelloReal team and explained my situation. It sounded like I just happened to get unlucky and receive a defective product. The team was able to mail be a replacement part in no time and I have been happily using the product with no issues.