Excellent product and customer service Excellent product and customer service. I received my initial product and to my dismay had the product break within 5 days. I reached out to the HelloReal team and explained my situation. It sounded like I just happened to get unlucky and receive a defective product. The team was able to mail be a replacement part in no time and I have been happily using the product with no issues.

No sign of VR Wall Hanger. Ordered this VR Wall Hanger on January 3rd from Georgia. Well, it’s January 15th now and the package hasn’t even made it out of Atlanta, Georgia. I’m in Texas and no sign of it so far. If you want your item in a timely fashion I highly recommend NOT buying from Hello Real. Company is extremely slow on servicing customers. Their name should be Hello, Really, Really, Slow

Your customer service sucks balls Your customer service sucks balls. I summit an email cause I got sent wrong stuff & was asking to return it 3 days ago & have yet heard anything back. U guys need a customer service number

Customer for life! My golf controller grip broke during play! Customer service was on it with a replacement and a discount towards a new one. I was all over that. Love the new upgraded model. Customer for life!

Real tennis in the VR world After some 30 minutes of getting used to my new HelloReal "racket" (meaning the adapter), and after adjusting my grip position, my serves and ground stokes improved significantly. Suddenly I started winning games. It feels like playing with a real tennis racket in the virtual world. If you want the feel of playing real tennis in the virtual world, this adapter is a must.