Your customer service sucks balls Your customer service sucks balls. I summit an email cause I got sent wrong stuff & was asking to return it 3 days ago & have yet heard anything back. U guys need a customer service number

Excellent product and customer service Excellent product and customer service. I received my initial product and to my dismay had the product break within 5 days. I reached out to the HelloReal team and explained my situation. It sounded like I just happened to get unlucky and receive a defective product. The team was able to mail be a replacement part in no time and I have been happily using the product with no issues.

A Higher Class of VR Accessory I've found the VR market is flooded with 'white label' accessories -- white plastic head straps and controller accessories that are functional, expressly average, and sold under many different brand names. HelloReal on the other hand designs and produces its own hardware, which I can literally see and feel in each of the HelloReal products I've purchased. I feel HelloReal stands out by making an accessory that's not just high quality and functional, but matches its real world analogue; Like matching the size of a real pistol's grip, or the balance of a golf club, with good looks to boot. I have found their prices more than fair and have no problem recommending them to friends and family. In fact, I have purchased HelloReal accessories for family members, which speaks volumes, as I want them to have a product I trust.

True Hole in One from ordering True Hole in One from ordering, customer service and delivery. Product was everything I had hoped for very realistic weight and the look is amazing. Attaches securely to my VR2 and can even leave it on to charge. Would definitely recommend to others to give it a try. Answered all my questions and always kept me up to date with order and shipping.

a must get for quest 2, Garbage for quest 3 Sadly, I can’t recommend this item, the stick and handle in itself are incredible and if you plan on getting it on the quest 2 go ahead! but for every quest 3 players, the adapter for the quest 3 is badly 3D printed and could merit being molded plastic like the reste of the ensemble. The first one I received came broken in the mail and the second one just broke from tension I guess while playing. If they fix it I would give this product 5 stars with my eyes closed