HelloReal is the REAL DEAL I ordered products from HelloReal and Knoxlabs at the same time. I received correspondence and updates from HelloReal and the product I ordered 2 days ahead of schedule. 1 week later I haven't heard a word from Knoxlabs. If you're looking for great service and great products, HelloReal far exceeds its competitors.

The grip trigger doesn't work The grip trigger doesn't work, it's cheap, the cable is too long so it wont grip the button. When i do get it on the button it won't let go bc theres no spring release. Also, it says it's a real feel for the weight but it's too light. Cheap, will not recommend to anyone.

No sign of VR Wall Hanger. Ordered this VR Wall Hanger on January 3rd from Georgia. Well, it’s January 15th now and the package hasn’t even made it out of Atlanta, Georgia. I’m in Texas and no sign of it so far. If you want your item in a timely fashion I highly recommend NOT buying from Hello Real. Company is extremely slow on servicing customers. Their name should be Hello, Really, Really, Slow

a must get for quest 2, Garbage for quest 3 Sadly, I can’t recommend this item, the stick and handle in itself are incredible and if you plan on getting it on the quest 2 go ahead! but for every quest 3 players, the adapter for the quest 3 is badly 3D printed and could merit being molded plastic like the reste of the ensemble. The first one I received came broken in the mail and the second one just broke from tension I guess while playing. If they fix it I would give this product 5 stars with my eyes closed

Excellent product and customer service Excellent product and customer service. I received my initial product and to my dismay had the product break within 5 days. I reached out to the HelloReal team and explained my situation. It sounded like I just happened to get unlucky and receive a defective product. The team was able to mail be a replacement part in no time and I have been happily using the product with no issues.