Your customer service sucks balls Your customer service sucks balls. I summit an email cause I got sent wrong stuff & was asking to return it 3 days ago & have yet heard anything back. U guys need a customer service number

Excellent product and customer service Excellent product and customer service. I received my initial product and to my dismay had the product break within 5 days. I reached out to the HelloReal team and explained my situation. It sounded like I just happened to get unlucky and receive a defective product. The team was able to mail be a replacement part in no time and I have been happily using the product with no issues.

HelloReal is the REAL DEAL I ordered products from HelloReal and Knoxlabs at the same time. I received correspondence and updates from HelloReal and the product I ordered 2 days ahead of schedule. 1 week later I haven't heard a word from Knoxlabs. If you're looking for great service and great products, HelloReal far exceeds its competitors.

Customer for life! My golf controller grip broke during play! Customer service was on it with a replacement and a discount towards a new one. I was all over that. Love the new upgraded model. Customer for life!

a must get for quest 2, Garbage for quest 3 Sadly, I can’t recommend this item, the stick and handle in itself are incredible and if you plan on getting it on the quest 2 go ahead! but for every quest 3 players, the adapter for the quest 3 is badly 3D printed and could merit being molded plastic like the reste of the ensemble. The first one I received came broken in the mail and the second one just broke from tension I guess while playing. If they fix it I would give this product 5 stars with my eyes closed