Horible customer service Horible customer service. No phone number to talk directly to anyone. I ordered a product over 2 weeks ago and still no email, no tracking number. Would highly suggest going elsewhere with better customer service.

The Spine stock is a decent product The Spine stock is a decent product. Fulfills what I wanted. 2 big issues I had: 1. The only one I got was for my Rift S and one of the controller attachments came partially broken. Still worked and I wasn't using it a lot so I didn't ask for a refund. 2. Both the Spine stock and the controller attachments have basically ZERO chamfers or fillets. This makes them very uncomfortable if you accidentally knock it against your body or if you grab the controller attachments wrong. Also for the Quest 3 controllers (I ordered just the replacement attachments), it made it really hard to get on and off and scratched the controllers. I added my own fillets to fix the issue but it should have been done from the factory. Overall, the products are really poorly engineered and I don't think I would buy another product, tho I'm happy enough with what I have after I added fillets manually. It also doesn't help that they are 3D printed; I'm pretty sure that's why my first one broke in shipping.

Best VR Accessory Ever!! Shipping was quick and the gun stock is the best quality I’ve seen for any VR accessory. Definitey going to be ordering another one and can’t wait to get it!!!

The Spine stock is very well designed… The Spine stock is very well designed but could use some slight changes for a more comfortable experience. Playing something like Onward makes it almost impossible to do anything but shoot with your primary weapon as you struggle trying to find hand placement on the stock. Sniping or steady aiming is also another tricky problem due to the butt of the stock is entirely smooth so it keeps wanting to slide around my shoulders. Overall it's very well made, but with a few tweaks and it could very well become a great product.

Great response time! I sent an email to them and was responded with helpful info on what I needed and when I am excited to see how well the stock works and if it is as good as I’ve heard I’ll be making a video on my YouTube to help promote it!!!