Jason Hking
GBGreat response time! I sent an email to them and was responded with helpful info on what I needed and when I am excited to see how well the stock works and if it is as good as I’ve heard I’ll be making a video on my YouTube to help promote it!!!
Cnt.rainzz
GBI’m loving the lopro I’ve got the lopro at first was struggling to use it but now I’m loving it hitting shots I would’ve never thought I would hit only down side I have is that sometimes when I snap my controllers onto the stock in a weird way my controllers disconnect. Overall really nice and affordable
Upset customer
GBThe worst company I’ve ever done… The worst company I’ve ever done business with. They just didn’t send my son his stock for two months with no communication. I finally sent them an email asking about my order, the next day they replied with a tracking number and nothing else. I asked for an apology and maybe an explanation and have been ignored. Horrible customer service.
John Martin
GBYou're taking a gamble with this product. Take a gamble. Read the other reviews around here too. Either the product was received and people love it, or they had little to no communication with awful customer service, and an incomplete order. I had a nice back and forth with the awful customer service rep regarding my purchase missing items, and their response the entire time was "No, you got everything." over and over again. It was only once I close the conversation they said "Oh you don't want a ticket? You don't want to use that 1 year warranty mentioned nowhere on the product? Ok! :)" At any point during our 11 emails that could have been mentioned, but it wasn't. I don't know about you, but when a customer loses $80 to a company, the last thing they should be doing is getting mocked by the business. I will happily share our interactions with anyone who asks, so you can see what you're possibly in for. If you do order this product, I wish you luck in that you actually receive everything. I would also add you could easily get a 3d printed file and make this item yourself for less than $30 USD, seriously, look it up. Most expensive parts would be the metal rod for the stock (easily replaceable with something cheaper) and getting the grips for the controller. You'd probably get better quality too since they shipped it right out of the printer covered in the resin hairs that take minimal effort to remove, but I expect nothing less from the interactions with this company. I hope this review finds you onlookers, in hopes you take your business somewhere reliable, because this isn't the place. Edit: I implore you to read their response to this and know that the picture I sent had the parts missing, because I had not received them. Again, order this product at your own risk, and research other stocks! There are actually much better quality ones out there that I wish I had seen sooner.
Jack Wallace
GBI bought the SPINE meta quest 3 stock… I bought the SPINE meta quest 3 stock and the right controller mount broke after about an hour of moderate use. Have yet to get a response for a replacement part. *edit: they replied and said they would replace it. upping it to 4 stars for good support.