Horible customer service Horible customer service. No phone number to talk directly to anyone. I ordered a product over 2 weeks ago and still no email, no tracking number. Would highly suggest going elsewhere with better customer service.

Beware Beware. This company is a scam!! Sent broken items then to send replacement charged for shipping.1yr later never received replacement. Be careful ordering from these type of shady businesses. Just read the reviews for this company before buying. They do the same thing over and over then respond to a review as if they’re the victim LOL. 24% of reviews are 1 star there’s no explanation for that. This company is a fraud. **response** Yes we did reach out to you and this was your same excuse “must have been a mistake”. 4 months later item still shows waiting to ship. At this point you can keep the item and you earn 1 star. Anyone reading this just know you have a 1 and 4 chance they’ll be a problem with your order. Not good. 25% of your reviews are 1star. Please figure out your QC. It’s unacceptable taken people’s money and not providing the product. Good day to you.

The Spine stock is very well designed… The Spine stock is very well designed but could use some slight changes for a more comfortable experience. Playing something like Onward makes it almost impossible to do anything but shoot with your primary weapon as you struggle trying to find hand placement on the stock. Sniping or steady aiming is also another tricky problem due to the butt of the stock is entirely smooth so it keeps wanting to slide around my shoulders. Overall it's very well made, but with a few tweaks and it could very well become a great product.

These stocks are out of this world!! The quality of his products are amazing!! Very well built and the magnets for the controllers are top notch as well. The customer service is 5/5. If you have any questions they are very quick at responding. I HIGHLY recommend this company all the way!!

You're taking a gamble with this product. Take a gamble. Read the other reviews around here too. Either the product was received and people love it, or they had little to no communication with awful customer service, and an incomplete order. I had a nice back and forth with the awful customer service rep regarding my purchase missing items, and their response the entire time was "No, you got everything." over and over again. It was only once I close the conversation they said "Oh you don't want a ticket? You don't want to use that 1 year warranty mentioned nowhere on the product? Ok! :)" At any point during our 11 emails that could have been mentioned, but it wasn't. I don't know about you, but when a customer loses $80 to a company, the last thing they should be doing is getting mocked by the business. I will happily share our interactions with anyone who asks, so you can see what you're possibly in for. If you do order this product, I wish you luck in that you actually receive everything. I would also add you could easily get a 3d printed file and make this item yourself for less than $30 USD, seriously, look it up. Most expensive parts would be the metal rod for the stock (easily replaceable with something cheaper) and getting the grips for the controller. You'd probably get better quality too since they shipped it right out of the printer covered in the resin hairs that take minimal effort to remove, but I expect nothing less from the interactions with this company. I hope this review finds you onlookers, in hopes you take your business somewhere reliable, because this isn't the place. Edit: I implore you to read their response to this and know that the picture I sent had the parts missing, because I had not received them. Again, order this product at your own risk, and research other stocks! There are actually much better quality ones out there that I wish I had seen sooner.