Upset customer
GBThe worst company I’ve ever done… The worst company I’ve ever done business with. They just didn’t send my son his stock for two months with no communication. I finally sent them an email asking about my order, the next day they replied with a tracking number and nothing else. I asked for an apology and maybe an explanation and have been ignored. Horrible customer service.
Chris
GBThey are fantastic with there customer… They are fantastic with there customer service they respond fast to email in also there products are really good quality I highly recommend there products to everyone
Dylan
GBBeware Beware. This company is a scam!! Sent broken items then to send replacement charged for shipping.1yr later never received replacement. Be careful ordering from these type of shady businesses. Just read the reviews for this company before buying. They do the same thing over and over then respond to a review as if they’re the victim LOL. 24% of reviews are 1 star there’s no explanation for that. This company is a fraud. **response** Yes we did reach out to you and this was your same excuse “must have been a mistake”. 4 months later item still shows waiting to ship. At this point you can keep the item and you earn 1 star. Anyone reading this just know you have a 1 and 4 chance they’ll be a problem with your order. Not good. 25% of your reviews are 1star. Please figure out your QC. It’s unacceptable taken people’s money and not providing the product. Good day to you.
Faisal Hamdan
SAGreat quality and custom options. Surpassed my expectations, thought there were missing pieces but turns out I was sitting on them. My fat ass.
John Martin
GBYou're taking a gamble with this product. Take a gamble. Read the other reviews around here too. Either the product was received and people love it, or they had little to no communication with awful customer service, and an incomplete order. I had a nice back and forth with the awful customer service rep regarding my purchase missing items, and their response the entire time was "No, you got everything." over and over again. It was only once I close the conversation they said "Oh you don't want a ticket? You don't want to use that 1 year warranty mentioned nowhere on the product? Ok! :)" At any point during our 11 emails that could have been mentioned, but it wasn't. I don't know about you, but when a customer loses $80 to a company, the last thing they should be doing is getting mocked by the business. I will happily share our interactions with anyone who asks, so you can see what you're possibly in for. If you do order this product, I wish you luck in that you actually receive everything. I would also add you could easily get a 3d printed file and make this item yourself for less than $30 USD, seriously, look it up. Most expensive parts would be the metal rod for the stock (easily replaceable with something cheaper) and getting the grips for the controller. You'd probably get better quality too since they shipped it right out of the printer covered in the resin hairs that take minimal effort to remove, but I expect nothing less from the interactions with this company. I hope this review finds you onlookers, in hopes you take your business somewhere reliable, because this isn't the place. Edit: I implore you to read their response to this and know that the picture I sent had the parts missing, because I had not received them. Again, order this product at your own risk, and research other stocks! There are actually much better quality ones out there that I wish I had seen sooner.