We Love Bambi Babi! The process of buying our baby furniture could not have been easier! The staff is very friendly and helpful, from the original sale, to the delivery. The furniture came in early and Bambi Baby held onto it. We were able to schedule the delivery and the delivery and assembly took less than half hour. The furniture looks beautiful and was just what we wanted for the right price! We highly recommend Bambi Baby!

Be Prepared to Wait - 17 weeks for order to arrive We ordered a crib, toddler gate, and nightstand in mid-April. Were told we would receive it in 10-12 weeks. It took over 17 weeks, which as a new parent, was extremely frustrating as it came 2 weeks after the baby was born. I called 3 times about it, and each time was assured the order was "on its way." The people on the phone were quite nice, but it should not have taken this long. Fairly disappointed after spending over $3k for high-quality materials; it should have been a better experience.

Baby dresser, crib and mattress I found a dresser, crib and mattress on Bambi Baby's website and called to inquire about their availability. Customer service was excellent! Messages were always returned in a timely fashion with accurate information provided. I ended up placing the order, but didn't want the furniture delivered for a few months. This was no problem. Customer service placed a note in the file and called me when the furniture was scheduled to be delivered to confirm the delivery. The furniture arrived very fast and for free! The product is of great quality. I would definitely do business with them again!

Phone service was excellent and swift Phone service was excellent and swift. Received shipment of our baby's bedroom in 5 days. UPS delivered for free directly to our garage. Bought Dolce baby Angelina bedroom set, french Vanilla, and it's adorable. It is a very well made bedroom and very safely packaged with wood frames and a lot of foam. The crib needs assembly and other pieces such as bookcase, chest, double dresser, dressing kit needed assembly, which was not difficult but took some time.

They let us know what was going on… They let us know what was going on every step of the way while we were waiting on our furniture to arrive. The folks that scheduled the deliveries were very polite and professional. Scheduling the deliveries was easy and they showed up when they said they would. I would recommend them to everyone! We appreciate the excellent customer service that you provided to our family! A+++