Owen Taylor
FRAbsolutely amazing! Absolutely amazing!! Easy to assemble great quality we’ve had it for several months and it’s been played on daily from my 8, 6 and 1 year old!
Graham Cornish
GBHighly Recommend Ordered in September, delivered earlier than expected. Ordered triangle climbing frame and arch, along with slide and climbing net. All instructions were clear and concise and built in less than an hour. No issues at all and would definitely recommend.
Consumer
GBIncorrect part received, but customer service asked us to fix it ourselves, won’t cover shipping cost despite faulty good Disappointed with our recent purchase of the toddler tower from Goodevas. User manual came with an outdated version and old parts. When emailed for help, was sent another assembly manual (still stipulates different parts) and tutorial. Clearly the issue lies in the incorrect parts being shipped due to their updated design or a design flaw. Customer serviced admitted shipping the wrong manual and them updating design. This results us not being able to put the chair together. I was told to use pliers to unscrew nails from axial dowel which came fixed, and to sort out the issue myself which is clearly a design/shipping fault. When I requested a refund, I was told to cover the shipping cost myself. Clearly you cannot sell something that not as described and yet even ask the customer to fix the issue? A very disappointed customer. Won’t be buying from Goodeva again and will share my experiences in our local mum networks so they don’t run into the same trouble.
Gianna Mistry
GBGreat Quality Product and Hours of Fun Play My children have really enjoyed this set, especially the rope swing. This was actually our second rope swing. The first held up to a lot of outside use, but we did end up seeing some fraying on the rope after a year of use. The triangular ladder is more difficult for the kids to climb than the single ladder, though it might be easier if it was tethered to the ground in some way. Installation is really easy and everything feels sturdy and safe. My children have enjoyed many hours of play on these rings, ladder, and swing! Great quality and great customer service.
Eric Fan
GBGreat product and good price The art addition is a clever way to convert the climbing frame into an art easel. It helps a lot in saving space and our kids use it all the time! The shipping did take longer than expected so hopefully that situation improves but the customer service responded promptly when asked.