Incorrect part received, but customer service asked us to fix it ourselves, won’t cover shipping cost despite faulty good Disappointed with our recent purchase of the toddler tower from Goodevas. User manual came with an outdated version and old parts. When emailed for help, was sent another assembly manual (still stipulates different parts) and tutorial. Clearly the issue lies in the incorrect parts being shipped due to their updated design or a design flaw. Customer serviced admitted shipping the wrong manual and them updating design. This results us not being able to put the chair together. I was told to use pliers to unscrew nails from axial dowel which came fixed, and to sort out the issue myself which is clearly a design/shipping fault. When I requested a refund, I was told to cover the shipping cost myself. Clearly you cannot sell something that not as described and yet even ask the customer to fix the issue? A very disappointed customer. Won’t be buying from Goodeva again and will share my experiences in our local mum networks so they don’t run into the same trouble.