Lee
GBUzzle game=great & Customer service=exceptional Upon using one of two games I had purchased, we found one of the puzzle pieces was missing one of the patterns on one side of the block. I had purchased 2 games in November of 2023 but hadn't used one of the games and didn't know one of the pieces was flawed. I contacted Uzzle the next day and received a response. I gave them the information they requested and I received an immediate answer. I'm not only pleased with the game, but also the customer service has been exceptional. I would greatly recommend purchasing this game to anyone. Contacted Uzzle 2/1/24, response 2/2/24, resolved 2/2/24. Amazing!!
Amber
GBWe love the games from Uzzle We love the games from Uzzle! They are perfect for people of a wide range of ages. I purchased three: one for home, one for my classroom, and one for my in-laws. My sister also purchased two. In all of the ones that my family has received, there was one block that was missing one of the stickers, which was not a big deal. When I contacted Uzzle, the response was quick, and they sent another game for us, which was above and beyond what I expected. I enjoy this company, the games are great, and the customer service is phenomenal.
Rebecca Kinzey
GBWorst customer service EVER! Ordered back on 12/5 and was told that the shipping process started on 12/6. Well it is 12/21 and still package! Their customer service keeps telling me they are waiting for either USPS or DHL for a solution. I finally got them to send a replacement, but they haven't responded to my emails about a new tracking number for the replacement. Pretty sure I am not getting my order before Christmas Eve, if at all.
Judy Ames
GBHaven’t played the game but there’s a… Haven’t played the game but there’s a card right on top to scan or go to a web page ending in “thanks” for a free gift The link does not exist It just takes me to a subscribe page
Denise Carrier
GBCustomer Service The UZZLE customer service experience I received after an issue with my order was stellar. Lindsey worked with me on a resolution and followed up with me to ensure everything worked out. We love playing the game and I would recommend this to everyone!