Ripoff. Never shipped Ordered one and 5 days later told my order is missing. They use some no name non-existent shipping company and lost my order with no proposed solution. Then have the nerve to have me rate their response. Avoid. This is a typical Facebook ripoff but much more expensive than the nickel and dime scams.

Quick response! Quick response! I had a small issue with my Uzzle and by morning my problem was solved and they generously sent me a whole new game.

Worst customer service EVER! Ordered back on 12/5 and was told that the shipping process started on 12/6. Well it is 12/21 and still package! Their customer service keeps telling me they are waiting for either USPS or DHL for a solution. I finally got them to send a replacement, but they haven't responded to my emails about a new tracking number for the replacement. Pretty sure I am not getting my order before Christmas Eve, if at all.

Customer Service The UZZLE customer service experience I received after an issue with my order was stellar. Lindsey worked with me on a resolution and followed up with me to ensure everything worked out. We love playing the game and I would recommend this to everyone!

Uzzle game=great & Customer service=exceptional Upon using one of two games I had purchased, we found one of the puzzle pieces was missing one of the patterns on one side of the block. I had purchased 2 games in November of 2023 but hadn't used one of the games and didn't know one of the pieces was flawed. I contacted Uzzle the next day and received a response. I gave them the information they requested and I received an immediate answer. I'm not only pleased with the game, but also the customer service has been exceptional. I would greatly recommend purchasing this game to anyone. Contacted Uzzle 2/1/24, response 2/2/24, resolved 2/2/24. Amazing!!