Nonexistent Customer Service I wanted to cancel my order to purchase a different toy after initially placing my order, but the store page doesn't have the option to cancel your order directly. They do say that order cancellations within 3 hours can be accepted on the FAQs section of the website, so I reached out to them via email within the hour, and followed up several times in the following couple of days, but they didn't respond to me for over a week. I tried both the email listed on their website and even their instagram page, which they link to on the store website, but didn't receive responses on either. Finally, they responded to me 8 days after I initially ordered saying it had shipped and that it was too late to get a refund. I reached out to them again asking for clarification, since I followed the process on their website to the T, but haven't gotten a response from them 4 days later. Absolutely mind-boggling. The product is fine, but don't expect any semblance of customer support when buying from this website. Buyer beware.

Amazing Experience! Amazing Experience! My product was shipped and arrived within days of ordering; exactly as pictured, very pleased!! :)

Ordered from website before - wonderful! I have ordered from this website before and I am back again. Great selection. Product was as described and arrived as indicated. Our Grand daughter will love it! Thank you!!

Thank you for my squishmallow Thank you for my squishmallow, fast shipping no issues.

Amazing customer care Super easy to use website. Timely delivery and excellent follow up service. Written note of thank you..personal touch is special. Great customer care!