Have ordered several items Have ordered several drones / parts from Helipal without a single complaint ! They are timely in their shipping and respond quickly to any queries I've had regarding products. Am distressed they no longer appear active on the internet !

Helipal are strangers to the truth I placed an order for a camera with a 6 day delivery and was told that due to the virus I would have to pay £16 extra to get the delivery otherwise wait another 40 days. I have told them to cancel and refund me, guess what? I have not heard from them since. Nothing but a load of thieving crooks. Stay away. Time to involve PayPal Update, having involved PayPal I get a snotty email informing me that I am blacklisted along with their suppliers ??? So, some good has come out of this fiasco. Lets see how long I have to wait for my funds. Update. After involving PayPal and Helipal "blacklisting" me they responded after 5 attempts at contacting them by delighting in telling me they will not co-operate with PayPal. Take my advice and stay away from these people.

They take your money for stock they… They take your money for stock they don’t have then wait five days to tell you. Finally received the item to find it’s faulty.

Bind and Brick My drone came with a standoff screw not attached and is defective, won't fly. Helipal is no help. Appears they just slapped it together without setting it up and testing it and sent it out. Supposed to be bind-and-fly when it arrived. Tried resetting cleanflight without any success. They won't discuss a return and have stopped helping me altogether.

Other than the terrible customer… Other than the terrible customer service and shoddy workmanship of their products, helipal reps (namely jackey lee) couldn't give a flying flip about you. I've been in need of a main deck for my srd260 for quite some time and after several requests to helipal I receive a response that the part is no longer available. It and the srd260 have been discontinued. But they are still selling the remaining units they have. Wouldnt it be so easy to disassemble a particular unit to keep a loyal customer happy? Nooooo. Can't do that.