Better Communication, Books Entice Daughter to Read I have come to have mixed feelings of Early Moments Services of late...I feel as though I am playing catch up with their team regarding orders for my daughter...I had problems with my initial order that was supposed to include a special gift along with the books that I chose, but it never arrived. My daughter absolutely loves receiving mail and the books are a perfect way to get her interested in reading. The orders take very long to arrive after payment. They are not consistently arriving every 2 weeks; but when they do, the order is wrapped and shipped safely and without damage. Definitely room for improvement.

Total scam. Total scam. No account created, no subscription management possible and my credit card started getting fraudulent charges the same day I used it on this website. So far no answer from customer service. I'd like to see how they get my subscription money out since the bank is replacing my card number.

I canceled my membership and was still… I canceled my membership and was still charged and a shipment sent out. I returned the package unopened and have not received a refund. Canceling via the website does not work. It was necessary to email them before my account was canceled.

Suggestion is to add baby's name on… Suggestion is to add baby's name on cover or within the story to make the story more personalized for the child.

We are so happy with our books! We are so happy with the books our great granddaughter is receiving from Early Moments. Most shipments we approve as is but the choice to change the books she receives is wonderful because we have used it a few times She already had the books in the automatic selection. Even though her attention span (she is only 14 months old) isn't very long, she will sit in my lap while I read those books with only a few words on the pages. Often she will sit in the floor with her books and use her finger to move along the words as she "reads" her books.