keeks55
GBBEYOND AMAZING! I purchased a power ride-on w/ parental remote (which shouldn't be so hard to find, but try searching for one at a reasonable price) as a Christmas gift for my daughter. The parental remote option was a necessity for us. My little Angel nugget has Autism/Asperger's, so she tends to be pretty impatient w/ everything, & can & will break into uncontrollable, glass shattering screams for hours. I was admittedly skeptical placing my order, considering this was not a site I was familiar with & I tend to only purchase from Amazon. Not to mention the price comparison alone was such a huge savings. However, I went with my gut & Thank GOD I did! Out of the many great things I love about this business is they actually care about their customers. I know many of us have read someone's claim on other site's, & may experience the total opposite, leaving one to believe the business may have added the review/comment themselves (well at least I have). No, not this time. They ACTUALLY care, show compassion, empathy, plus more! When I called to place my order, not only did I speak w/ a live person, I actually spoke w/ the owner. A few months later a small issue w/ one of the speed settings occurred. Although I was hesitant to contact them, assuming the return policy had expired. I figured maybe they could give me info on which part(s) needed to be replaced & point me in the right direction. I was blown away yet again, by the exceptional customer service I received. Not only were they speedy in assessing the issue, technical support sent parts, provided step by step instructions over the phone, & offered future assistance if needed as well as a partial credit/refund if the issue still wasn't resolved. My apologies for such a long review. I have nothing more then positive things to say for this company & hope they expand to other items (clothing, furniture, etc.). I'd gladly leave Amazon for them!
Eleonora
GBVery Pleasant to deal Instead of placing the order on the internet I placed it over the phone because I needed some questions answered.. The woman on the phone was very pleasant and very helpful she also added a coupon for me so I could get some money off. The box was delivered and nothing was damaged the car is perfect I added my touches that I wanted and everyone loves it..Thank you Stuff4children
Corry
GBOutstanding Customer Service! What an amazing company to work with! The customer service and follow through has been exceptional. The car we ordered for my son's birthday was delivered on time and in perfect condition. I would recommend Hope & this company to anyone!
Lacene
GBRepeat Customer always received great customer service from Hope. I have been burnt on online purchases before but this company and especially Hope eased my mind and worries. This was my 2nd electric ride on car from Stuff 4 Children. My first order we had issues with not having all the parts of the car to put together. All I had to do was call Hope, she took care of it and I received a replacement car within a few days. My daughter loves her car and always wants to wash it and keep it clean. Because I received great customer service the first time, when it was time to get my niece a car there was no question that I would get it from Stuff 4 Children. Hope has always answered any questions I have had and provides great customer service. I told her that I needed the car within a few days and she delivered on it. I can't wait to see the look on my niece's face when she see's it. As for the car, it was easy to assemble and wow is it sharp looking. The extra $ was definitely worth it and both cars are much better than the ones you see at Walmart, Target or Toys R Us. Would definitely get a 3rd car from Stuff 4 Children if we need one down the road.
aya
ILgood service good service and a good expiriance