I was told that it would take 3 weeks… I was told that it would take 3 weeks for the item to get from China to my home in Australia. It actually took 3 weeks to get on a plane to leave China (which, of course, was blamed on Coronavirus, but several other parcels I had ordered from China left China within 5-10 days of shipping). Pretty slow shipping so allow more time than they tell you. Fortunately once it was actually on a plane, the rest of the journey took another 10 days, so it still arrived in time for Christmas.

Love the low prices at Zhenduo Love the low prices at Zhenduo. Delivery times are good for gel blasters guns but for smaller items like gels, it still comes from China even if it says "Aus Stock" and takes longer to be delivered. Customer Support is good for email questions. I have not tried returning items so cannot comment on how they handle complaints and returns.

My only gripe is lack of updates… Edited - wasn't expecting an update here, but i do appreciate it! My only gripe is lack of updates regarding shipping. Its been in one spot for about 2 weeks. I can summise it waiting on shipping, but an update would just allow me to know whats happening with my package

Decent Ordered a speedloader + gel ball combo and a STD 5S blaster. Speedlaoder/Gel Balls came within 2 days but the STD 5S blaster never came. Contacted them, waited a couple more days to see if it was maybe just late, contacted again and they responded within an hour and issued a refund. Will try again in the future.

Trustworthy, cheap and reliable The customer service is easy and very effective. When my package got stuck in customs, they offered to repost at no extra cost or refund my items, despite it not being their fault. Their warranty is fair and honestly very good for how low their prices are. Couldn't recommend enough!