Gabriel Scriver
GBShipping taking forever…. I’ve been waiting 2 weeks since I ordered parts for a blaster for about $50. Tracking stopped updating me after the package was received by the airline carrier, I messaged Zhenduo Toys’ messenger about this issue and they replied with “we are glad you had a positive experience”. I am starting to feel like this website is a scam so y’all watch out. I just want the packages I paid for.
K Ang
AUThe ordering process was seamless. The ordering process was seamless. Prices are great, especially the items on "sale"! Delivery can be a bit CoVid-19 slow but that was to be expected. Could have had better tracking and communication to update the customer on where the order is at, rather than simply chasing a review (when the items have not even been received yet) All in all, everything I ordered arrived safely so no real complaints...
Kirk Gibson
AUonly 3 star atm as i am still waiting… only 3 star atm as i am still waiting on my last order to arrive that is taking far longer than normal. I am the owner of .SouthWest Gel Blasters W.A . and my business is affiliated and premots Zhenduo Gel Blaster i am hoping that your past record with SWGB will maintain its high level of service we have had with you in the past and can keep recommending Zhenduo Gel Blaster as we have done regards Kirk Gibson
Will
CATops in Chinese toy companies You won't find a better price for the same products on the web, not to mention the frequent deals they offer on their YouTube live streams and seasonal discount codes. Also the sheer variety of blasters, accessories and upgrades are second to none. Best customer service amongst the Chinese toy gun and blaster companies. They respond quickly to inquiries and will look into issues raised with shipping to guarantee delivery. Sure, the shipping isn't the fastest but it's FREE and no different than shipping from any other similar company from China. I've ordered from a few companies around the same time and it's comparable. Usually it's customs, mine in Canada especially, that is the biggest hold up. They generally offer support for their products and do their best despite the language barrier. Better by far than the zero support given by the other toy companies such as Csnoobs and Boost Toys. Zhenduo isn't perfect, but they try.
Jose Montemayor
AULove the low prices at Zhenduo Love the low prices at Zhenduo. Delivery times are good for gel blasters guns but for smaller items like gels, it still comes from China even if it says "Aus Stock" and takes longer to be delivered. Customer Support is good for email questions. I have not tried returning items so cannot comment on how they handle complaints and returns.